Medical Assistant

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and behavioral health services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series A funding, led by Andreessen Horowitz, please check out this article.    
Hours of Operation: 8:00am – 5:00pm CST Schedule: Monday-Friday 
As a Medical Assistant at knownwell, you will play a vital role in the patient care process by assisting in various clinical and administrative tasks. Your role is crucial in creating a positive patient experience and supporting our healthcare providers in delivering outstanding care. 

Responsibilities:

• Perform clinic opening and closing tasks. Complete exam room and supply closet inventory as assigned. 
• Check patients in and out as assigned, ensure patient information on file is correct and that their insurance is listed and up to date. Run insurance eligibility as necessary. Collect visit co-payments. 
• Room patients, obtain vital signs, complete chart review. Complete requested point of care testing (POC) as ordered by the patient’s clinician. POC testing includes EKG, urinalysis, rapid strep, rapid flu, A1C, etc. 
• Work with referral coordinators to arrange outgoing referrals and diagnostic testing appointments. 
• Work with prior authorization coordinators to ensure patients can obtain their medications in a timely fashion. 
• Coordinate patient care with clinic providers and assist with medication refills, patient portal messaging and lab results. Work with your provider and practice manager to create/update standard operating procedures to ensure clinic efficiency. 
• Aid patients with scheduling tests and procedures. Manage cancelled appointments and reminder notices as necessary. 
• Prepare, process, and manage incoming patient documentation in the electronic medical record. (ex: faxed report results, labs, etc., medical records, etc. 
• Register new patients and perform insurance verification checks. Schedule follow-ups as needed. 
• Assist with answering inbound phone calls and voicemail follow-up if necessary. 

Qualifications:

• 1-2 years of previous experience in a health care setting required
• Experience in Internal Medicine or Obesity Medicine preferred
• Medical Assistant Certification required

We offer a competitive salary, comprehensive benefits package, and the opportunity to be part of a purpose-driven organization that is dedicated to making a positive impact on the lives of patients. If you are an ambitious and experienced design leader who is passionate about transforming healthcare and creating meaningful change, we invite you to apply and join our dynamic team. Interested in joining us? Please send us a note at hiring@knownwell.health  
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.