Corporate Solutions Architect – AI & Enterprise Storage

Overview

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

  

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

  

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

  

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

  

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

  

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

Job Description

DDN is seeking a hands-on Solutions Architect who thrives on building, testing, and optimising real-world storage and AI infrastructure solutions. You will be in the lab and in the field, assembling  software configurations, executing  performance tests, and solving complex system-level problems alongside engineering and customers alike. Combining deep technical practice with strategic customer engagement, you will serve as a trusted authority on DDN's solution portfolio, driving both product quality and customer success from initial build through to production deployment.

Duties and Responsibilities

Solution Building & Ecosystem Qualification

• Hands-on design, assembly, and configuration of hardware and software solution stacks incorporating DDN products alongside third-party ecosystem components.
• Work directly with partner organisations and customers to qualify DDN solutions across a broad range of hardware platforms, operating environments, and application frameworks — building a comprehensive qualification matrix ahead of GA and on an ongoing basis.
• Document build procedures, configurations, and qualification outcomes to a standard that enables marketing to produce formal solution briefs and reference architectures.

Performance Testing & Competitive Benchmarking

• Personally design and execute performance test suites across multiple protocols including S3, file, and SQL/database workloads — owning the full workflow from testbed construction to results analysis.
• Produce detailed competitive benchmarking reports that clearly articulate DDN's performance advantages over competing products, and file engineering tickets where performance gaps need to be closed.
• Engage with public benchmarking bodies such as SPEC, STAC, and IO500, building and tuning configurations specifically aimed at achieving top-tier published results.

Customer Technical Engagement

• Serve as the primary technical point of contact for high-priority customers, getting hands-on from initial deployment through to system stabilisation.
• Proactively diagnose and resolve system-level issues spanning storage, networking, compute, and application layers — going beyond storage when necessary to unblock customers.
• Conduct thorough root cause analyses using diagnostic tooling, log evaluation, and DDN's analytics platforms, escalating bugs to engineering with clear, reproducible documentation.
• Collaborate across engineering and product management to ensure appropriate prioritisation of customer-impacting issues.

Sales Enablement & Product Positioning

• Present at customer briefings, industry conferences, and technical forums — conveying performance characteristics and architectural differentiation with authority grounded in direct hands-on experience.
• Partner with Product Management to surface field-identified gaps and translate real-world testing insight into actionable roadmap input.