Inside Sales Representative

Description

The Inside Sales Agent plays a crucial role in generating revenue for the company by proactively selling services to potential and existing customers placing outbound phone calls. They are responsible for building and maintaining strong customer relationships, understanding customer needs, and closing sales deals. This position requires a cooperative team member who is able to achieve goals consistently and efficiently with a consistent workload, and history of good customer service. 

Primary Responsibilities:

• Handle inbound and outbound calls to present and bundle ABC's services to prospective and existing customers.
• Effectively manage prospects by entering and maintaining key information in the prospect database.  
• Develop a deep understanding of the company’s services and effectively communicate the features and benefits to customers 
• Build and maintain strong, long-term relationships with customers to ensure repeat business and customer loyalty
• Achieve and exceed sales targets and quotas set by the company 
• Negotiate pricing and terms of sale with customers to close deals successfully

Requirements

• At least 1 year of customer service experience
• Strong communication and interpersonal skills 
• Excellent phone etiquette and active listening skills 
• Goal-oriented with a track record of meeting and exceeding sales targets 
• Strong problem-solving and negotiating skills 
• Familiarity with CRM software and sales tools 
• Detailed oriented and organized 
• Can work at a steady pace in one location
• Team oriented 
• Phone sales experience preferred 
• Spanish speaking a plus 

Physical Demands with or without accommodations are not limited to:

• Ability to sit for extended periods 
• Ability to use a computer and related devices, such as keyboards, mouse, or other related equipment
• Possess speaking skills and hearing ability to interact with customers on the telephone

What We Offer:

• Comprehensive training and development opportunities.
• Work in a dynamic and supportive team environment.
• Health, Dental, Vision, Life Insurance, and more!
• 401(k) with company matching
• Paid Time Off (PTO)
• Lead Now Program for all employees to increase earnings and pay

ABC Home & Commercial Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.