Assistant store Manager

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary:

The My Epic Gear Assistant Manager is responsible for providing high-end customer service and store support along with leadership in our business. The Assistant Manager acts as a location specific leadership, ensuring quality control that delivers an experience of a lifetime for our Employees and Members. This position requires a commitment to providing exceptional guest service, strong organizational skills, willingness to learn multiple software programs, and the ability to work with a team or autonomously.

Job Specifications:

• Starting Wage: $25.00/hr - $28.58/hr
• Employment Type: Winter Seasonal 2025/2026 
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age 
• Housing Availability: No  

 

Job Responsibilities:

• Lead daily operations, monitoring performance and budget including scheduling and payroll. Act as manager- on-duty in the absence of a Store Manager.
• Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
• Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
• Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
• Oversee all daily and weekly tasks are completed in a timely manner
• Oversee and assist with gear preparations and delivery for upcoming My Epic Gear reservations
• Other duties as assigned
  
  

Job Requirements:

• Keen to learn new skills, open-minded, and can adapt to changing situations
• Must have excellent oral and written communication and organizational skills
• Ability to lift 50lbs, and stand or kneel for 8 hours sometimes outside and in winter conditions
• Ability to work a flexible schedule; weekends and holidays required

 

The expected pay range is $25.00/hr - $28.58/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restr