Supervisor Quality Assurance

Quality Supervisor
Location: Piedmont, SC
Department: Quality Assurance
Reports To: Quality Manager


Why Join JTEKT Piedmont SC?
• Be part of a Toyota Group Company with a global reputation for quality and operational excellence.
• Work in a facility that is expanding by $50M with state-of-the-art technology and new product launches.
• Directly contribute to customer satisfaction and operational excellence.
• Collaborate with experts in manufacturing, engineering, and quality from around the world.
• Join a culture where your ideas for improvement are encouraged and implemented.
About Us
JTEKT (Piedmont, SC), a Toyota Group Company, is on a mission to become the #1 global CVJ manufacturing plant in the JTEKT Group. We are currently investing $50 million in plant expansion, adding new advanced machining and assembly lines to support upcoming launches and strengthen our competitive position.


Position Summary
The Quality Supervisor provides hands-on leadership to a team of Quality Technicians and Specialists across multiple shifts. This role ensures product quality, drives continuous improvement initiatives, and strengthens JASC’s quality culture to meet customer and operational excellence targets in a high-growth, state-of-the-art manufacturing environment.


Key Responsibilities
• Lead and coach a team of Quality Technicians and Specialists, setting clear expectations and holding the team accountable for results.
• Oversee inspection, testing, and auditing activities to ensure compliance with IATF 16949, ISO 14001, and customer-specific requirements.
• Facilitate problem-solving using structured methods such as 5-Why, Fishbone, and statistical analysis to address root causes and prevent recurrence.
• Manage layered process audits (LPA) and ensure timely closure of findings.
• Partner with manufacturing, engineering, and maintenance teams to resolve abnormality conditions and implement change point controls.
• Identify training needs and provide skill development plans for quality staff.
• Lead continuous improvement activities (Kaizen events) to reduce scrap, improve tool life, and eliminate quality-related downtime.
• Ensure compliance with safety, environmental, and company policies.
• Support launch readiness for new products as part of JASC’s $50M expansion, including customer readiness reviews, control plan updates, and capability studies.
• Analyze quality metrics and prepare reports for management review.
• Collaborate with suppliers and customers to address external quality concerns.
• Other duties as assigned by management.


Qualifications
• Associate’s degree in Quality, Engineering, or related field; Bachelor’s degree preferred.
• 5+ years supervisory experience in a manufacturing quality role, manufacturing environment is preferred.

Job Knowledge, skills and abilities
• Strong knowledge of GD&T, mechanical blueprints, inspection/testing equipment, and quality assurance systems.
• Experience with machining processes (i.e., cutting tools, material machining, etc.), heat treat principles, and metallurgical testing.
• Proficient with statistical and problem-solving tools (SPC, MSA, capability studies).
• Solid understanding of lean manufacturing principles and error-proofing techniques.
• Hands-on experience in conducting internal and external audits.
• Strong interpersonal and communication skills; proven ability to influence cross-functional teams.
• Ability to motivate, inspire and lead their team; willingness to support their team members on all shifts when needed
• Experience with IATF16949 and ISO 14001 as a foundational principle of operations; Able to learn to operate and maintain various equipment at an acceptable level with emphasis on quality, IATF16949 standard, ISO14001 standard, safety/environmental, 5S and productivity.


What We Offer
• Competitive salary and performance-based bonus.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match - with Roth options and immediate vesting.
• Competitive vacation and holiday packages
• Tuition assistance and professional certification support.
• Opportunities for advancement in a growing plant undergoing a $50M expansion.
• A collaborative culture that values continuous improvement, problem-solving, and people development.


Work Environment/Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. R