FINANCIAL EXAMINER/ANALYST SUPV - SES - 79001476

Requisition No: 833199 

Agency: Business and Professional Regulations

Working Title: FINANCIAL EXAMINER/ANALYST SUPV - SES - 79001476

 Pay Plan: SES

Position Number: 79001476 

Salary:  $59,739.94 Annually 

Posting Closing Date: 10/19/2024 

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Division of Florida Condominiums, Timeshares and Mobile Homes

Financial Examiner/Analyst Supervisor – SES

Position Number: 79001476

Hiring Salary:$59,739.94 Annually

 

**Open Competitive**

 

The position is located in Tallahassee, Florida

 

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

 

The work you will do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team, and is responsible for supervising investigators who analyze and investigate incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

 

 Your Specific Responsibilities:

 

The incumbent in this position is responsible for all required tasks related to the supervision of their employees. These tasks include, but are not limited to the following:

• Learn and understand each of the Division’s program areas to ensure adequate training and assessment of incoming complaints.
• Answer inquiries from the public relating to each of the Division’s program areas.
• Provide appropriate motivation and training to employees and meets with staff regularly individually and in staff meetings.
• Evaluate employees through established evaluation criteria and ensures the pre-established criteria are met.
• Reviews incoming constituent complaints received and determines appropriate assignment of cases to staff and field office supervisors.
• Tracks and monitors cases assigned to staff and ensures deadlines are met.
• Reviews investigative reports for accuracy and provides feedback and training.
• Provides timely and professional written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division’s program areas.
• Maintains a wide range of general knowledge of Department and other agencies’ function in order to provide referral information to the public as needed.
• Consults with supervisors to determine areas of concern and possible solutions to problems.
• Conducts interviewing, hiring and training of new staff.
• Attends supervisor meetings
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