Senior Associate Software Development Engineer - DevOps/SRE

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Are you a DevOps or Site Reliability Engineer who loves the challenge of automating, operating and improving pioneering cloud native service platforms? Do you love digging into a production problem and seeing it through to resolution and follow through?

We’re the team that deploys, operates and supports our cloud native technology platform that was designed from scratch for the cloud. We lead the reliability for the complete stack and tools that delivers and supports Workday products across public clouds (e.g. AWS and GCP).

The platform is built using Cloud Native technologies (CNCF), on a foundation of Kubernetes in Public Cloud environments. This provides a secure platform on which Workday service teams, and Platform development teams can build and test their pre-release code, through deployment to production on a continuous basis.

About the Role

The primary function of the DevOps/SRE team is to ensure the reliability and availability of the platform to meet the desired SLAs, reduce operational load and to scale sustainably in alignment with business growth.

·       Be a key member of team of dedicated DevOps/SREs responsible for software engineering and operations, with an emphasis on reducing operational toil.

·       Automation and improvements are planned by following scrum practices with two week sprints.

·       The scrum team is autonomous - on-call function is follow-the-sun

·       Tech stack is Cloud Native (Kubernetes, Istio, OPA, GoLang, Ruby/Groovy, ArgoCD, Jenkins, Prometheus, Grafana etc)

·       Responsible for the safe change and reliability of customer environments, with SLO gated multi-stage deployment automation. Mission is to improve platform reliability, observability and overall customer satisfaction.

·       Develop and launch effective SLIs to ensure that SLOs are achieved through building an extendable Observability architecture, runbook automation, and establishing new processes.

·       Partner with platform service teams to craft and implement a range of SRE standards for their respective services to meet. Define benchmarks and automation to qualify services to move to production environments.

About You

Your passion for identifying and solving problems on distributed environments scaling across configuration, Linux Operating System and network. You have hands-on experience handling distributed environments (Kubernetes experience or Certified Kubernetes administrator certification is a big plus). You have a keen interest in improving operational efficiency, and believe that automation is the key to operating large-scale systems. You are driven to ensure customer success.

Basic Qualifications:

• BS in Computer Science or related field or equivalent years of experience
• 3 years of DevOps or SRE experience in a distributed systems environment.
• 2+ yrs experience with AWS, GCP, or Azure
• 2+ yrs experience with Kubernetes
• Proficiency with a programming language such as GoLang, Python, or Ruby (preferably GoLang (Go))

Other Qualifications:

• 2+ years in handling and solving distributed systems in a public cloud, Passionate automator, with a track record of referenceable examples.
• Experienced with software development standard methodologies such as code management, CI/CD, testing
• Can work independently and with the demeanor that everything can be automated.
• Skills and enthusiasm to operate, maintain, support and sustain the platform.
• Excited by working in a fast-paced environment. Experience collaborating with multi-functional global and remote teams with a diverse set of backgrounds.

Excellent documentation skills, experience with developing detailed runbooks, processes

Our Approa