Administrative Assistant, Full Time Days, Dental, MMC

This full-time role serves as a key administrative and scheduling support position within a busy, hospital-based dental clinic. The position acts as a liaison between patients, families, visitors, providers, and hospital personnel, helping to coordinate patient scheduling, phone communication, and day-to-day clerical operations. The individual must be organized, flexible, and detail-oriented, with the ability to manage multiple tasks in a fast-paced environment while supporting departmental leadership and promoting PRIDE values.

Key Responsibilities:

• Serve as the primary point of contact for incoming phone calls, using proper telephone etiquette to assist patients and direct inquiries appropriately.
• Schedule, confirm, reschedule, and coordinate patient appointments to support clinic flow and provider availability.
• Perform clerical and administrative tasks, including drafting documents, correspondence, agendas, and other departmental materials as requested.
• Provide calendar management and scheduling support for departmental leadership, including coordination of meetings and reminders.
• Assist with maintaining accurate patient and administrative records within Dentrix and Epic.
• Support front desk operations as needed to ensure efficient patient check-in, communication, and overall clinic operations.
• Track and organize departmental information, including schedules, documents, and office-related requests.
• Perform additional administrative duties as assigned to support clinic and departmental needs.

Minimum Education:

• High School Diploma or GED required.

Experience:

• Prior experience in a dental or medical office setting strongly preferred.
• Experience with scheduling, phone-based customer service, or administrative support strongly preferred.
• Dental billing experience is a plus but not required.

Language:

• Ability to read, write, and speak English required.
• Spanish-speaking proficiency required.

Skills & Competencies:

• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Professional phone presence and customer service skills.
• Proficiency with Microsoft Office (Word, Outlook, Excel).
• Attention to detail and accuracy when handling patient and administrative information.
• Ability to work independently, exercise discretion, and handle confidential information appropriately.

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• CentraState Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for  the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years 
• Best Places to Work in Healthcare - Modern Healthcare
• 150 Top Places to work in Healthcare - Becker's Healthcare
• 100 Accountable Care Organizations to Know - Becker's Hospital Review
• Best Employers for Workers over 50 - AARP
• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
• Official Health Care Partner of the New York Jets
• NJ Sustainable Business 

Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology,  geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology