Senior Manager, Project Management - Project Execution

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

About the Role

The Senior Manager, Project Management  -Will play a dual role in both leading a team and establishing and defining structure and governance for project execution while also from time-to-timer rolling up their sleeves to manage initiatives firsthand 

Success in this role demands the ability to lead a team of project managers, while having the professional persistence to drive outcomes, ensure alignment across stakeholders, and navigate challenges to keep initiatives on track. The ideal candidate is highly adaptable, comfortable in both technical and business environments, and skilled at managing a team and  a wide range of project types across the organization.

Key Responsibilities

PMO & Project Execution Best Practices

• Establish and evolve project management frameworks, governance, and reporting standards for the broader team.
• Implement best practices, tools, and templates for the team to continuously improve project execution and cross-functional collaboration across the project management team. 
• Drive continuous improvement efforts across the team, refining processes to increase efficiency and project success rates.
• Provide clear, executive-level reporting, distilling complex details into concise, actionable insights.
• Advise product leadership on scaling project management capabilities across the organization.
• Support change management efforts, ensuring successful adoption of new processes and technologies.

Project & Program Execution

• Work with Initiative Owners to manage a variety of projects from initiation to completion, ensuring on-time and delivery.
• Work across business and technical teams, ensuring cross-functional coordination and execution of assigned initiatives.
• Proactively identify, manage, and mitigate risks, keeping projects aligned with broader business objectives.
• Adapt project scope, timelines, and priorities as needed to meet evolving business needs.

Qualifications & Skills

• Proven ability to establish PMO structures while actively managing projects.
• Strong ability to synthesize and communicate complex topics in a clear, concise manner for executives.
• Persistent and results-driven approach, ensuring accountability and forward momentum.
• Experience working across both business and technical teams, ensuring alignment and effective execution.
• Experience with agile, waterfall, and hybrid project management methodologies.
• Proficiency in Jira, Confluence, Smartsheet, or similar project management tools.
• PMP, or Agile certifications are a plus.
• Experience with a leading consulting practice is a plus.

Education & Experience

• Bachelor’s Degree in Business, Technology, or a related field.
• 5+ years of experience in program and project management team leadership and hands-on execution.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are:

At Vonage, our mission is to accelerate the way the world connects. As an emerging leader in the $10B+ cloud communications platform (CPaaS) market, we empower businesses to connect better with their customers, employees, and partners through transformative communications experiences. Our innovative solutions span messaging, voice, video, and data technologies, providing seamless and engaging interactions for customers like Airbnb, Viber, WhatsApp, and Snapchat.

Join us to be part of a dynamic team committed to shaping the future of connectivity!

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.