Sales Development Representative (SDR)

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Job Purpose

PetScreening is seeking a motivated, energetic, and goal-oriented Sales Development Representative (SDR) to join our growing Sales team.

The SDR is responsible for identifying, engaging, and qualifying prospective customers within the single-family and multifamily housing industries. This role serves as the first point of contact for many prospects and plays a critical role in generating qualified sales opportunities for the Mid-Market and Enterprise Sales teams.

This is an excellent opportunity for someone looking to build a career in SaaS sales within a fast-growing technology company. Successful SDRs will develop strong prospecting, communication, and business development skills while creating opportunities for future advancement within the sales organization.

Duties and Responsibilities

Prospecting & Lead Generation

• Research and identify prospective customers through outbound prospecting, networking, industry events, referrals, and marketing-generated leads.
• Execute outbound prospecting through phone calls, email campaigns, LinkedIn, and other sales engagement tools.
• Generate qualified meetings and sales opportunities for the Sales team.
• Build and maintain a healthy pipeline of prospective accounts.

Lead Qualification

• Conduct discovery conversations to understand prospect needs, challenges, timelines, and buying processes.
• Qualify leads using established sales qualification criteria.
• Route qualified opportunities to the appropriate Account Executive or Mid-Market Sales Representative.

CRM & Sales Administration

• Maintain accurate and up-to-date prospect and activity records within HubSpot CRM.
• Document prospect interactions, meeting notes, and follow-up activities.
• Participate in pipeline meetings and provide updates on prospecting activities and pipeline health.

Product & Industry Knowledge

• Develop a strong understanding of the PetScreening platform, products, and value proposition.
• Stay informed on industry trends, legislation, competitors, and market developments.
• Effectively communicate PetScreening's solutions and business value to prospective customers.

Collaboration

• Partner closely with Sales, Marketing, Customer Success, and Professional Services to ensure a seamless customer experience.
• Participate in sales training, coaching sessions, and role-playing exercises.
• Attend conferences, trade shows, and industry events as assigned.

Performance

• Meet or exceed monthly activity metrics, including outbound calls, emails, meetings scheduled, and qualified opportunities created.
• Achieve assigned pipeline generation goals.
• Actively participate in team meetings and cross-functional initiatives.
• Other duties as assigned by manager or designee.

Qualifications and Skills Required

• Bachelor's degree preferred.
• 1–3 years of sales, customer service, business development, or inside sales experience preferred.
• Experience with HubSpot or comparable CRM platform preferred.
• Strong written and verbal communication skills.
• Excellent phone presence and interpersonal skills.
• Highly organized with exceptional time management skills.
• Self-motivated with a strong desire to learn and grow.
• Ability to work independently while contributing to a collaborative team environment.
• Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Coachable and receptive to constructive feedback.
• Positive attitude with a passion for helping customers.

Our Top Performers Are

• Curious and eager to learn.
• Competitive, driven, and goal-oriented.
• Resilient and persistent when faced with challenges.
• Organized and disciplined in managin