Sr. Coordinator - HRIS

Compensation Range

$75,067.20 - $95,097.60

--

Job Description Summary

The Sr. Coordinator - HRIS is responsible for the configuration, optimization, and oversight of Workday modules, ensuring their seamless integration and optimal performance. This role blends strategic system design with hands-on execution, managing business process configurations, security settings, data integrity, and recurring system operations. This position collaborates with cross-functional stakeholders to refine workflows, resolve complex issues, and lead continuous improvements that support organizational goals and align with Workday best practices.

--

Job Description

What you will do

HRIS Maintenance - 40%

• Oversee and optimize specific Workday HR modules to ensure accurate configuration and peak system performance.
• Collaborate with leadership, business partners, and technical teams to gather and define system requirements; document changes, design, and implement effective solutions.
• Drive continuous system enhancements by managing Workday updates, upgrades, and feature rollouts to improve user experience.
• Serve as the primary point of contact for Workday-related issues; troubleshoot problems and collaborate with HRIS Specialists or IT teams on complex cases.
• Lead the coordination of bi-annual Workday releases, including evaluation of new features, impact analysis, end-to-end testing, and implementation planning.
• Ensure adherence to data security protocols and compliance with regulatory requirements by performing regular audits and reviews.
• Maintain comprehensive documentation of system configurations, business process workflows, and user-facing materials, such as training guides and manuals.

Reporting - 30%

• Develop, generate, and distribute a variety of HR-focused reports and dashboards to support strategic, data-driven decision-making.
• Ensure data accuracy, integrity, and compliance by conducting thorough audits and proactively addressing discrepancies.
• Serve as a key resource for HR teams by leading ad hoc reporting initiatives and conducting in-depth analysis of HR metrics to support workforce planning and organizational insight.
• Collaborate with stakeholders to define reporting objectives, architect automated reporting solutions, and enhance reporting capabilities for long-term efficiency.
• Partnering closely with IT to enhancement Workday reporting functionalities, to optimize usability and drive operational effectiveness across the organization.

End-User Support & Process Improvement - 20%

• Serve as a primary point of contact for HRIS-related inquiries, offering guidance and technical support to end users.
• Troubleshoot user-reported issues and ensure timely resolution by following established escalation protocols and collaborating with appropriate teams.
• Deliver training and support to HR and business unit users on Workday functionality, business processes, and reporting tools to maximize adoption and effectiveness.
• Proactively identify opportunities to improve system efficiency and contribute to Workday optimization initiatives that enhance user experience and productivity.

Backup Support for HRIS Specialist - 10%

• Contribute to complex system configurations, testing, and security updates to ensure seamless functionality, data integrity, and protection.
• Play an active role in reviewing and validating system changes, providing critical oversight to ensure quality and compliance with business requirements.
• Collaborate with IT and cross-functional business units to lead or support HRIS integration projects, ensuring smooth implementation and alignment with organizational goals.

--

Required Qualifications

Required Education

• Bachelor's Degree Human Resources, Information Technology, Information Systems or related discipline. and 5 years Professional level Information systems experience. or
• High School Diploma/GED and 10+ years Professional level Information systems experience.

Experience Qualifications

• Experience with configuring and maintaining HRIS systems, preferably Workday.
• Proficiency in creating and analyzing HR Reports
• Experience supporting system testing, upgrades, and release cycles.
• Understanding of HR business processes, compliance requirements, and data privacy standards.

Preferred Education

• Master's Degree Human Resources, Information Technology, Information Systems or related discipline.

Preferred Experience

• Advanced Workday Knowledge - Experience with additional modules such as Compensation, Talent, Recruiting, or Time Tracking.
• Experience leading HRIS enha