Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Scrum Master Sr within PNC's PNC's Technology - Data Products organization, you will be based in Dallas, TX.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

A Senior Scrum Master is an experienced agile leader who goes beyond facilitating a single team to drive agile adoption across the entire organization. They mentor other scrum masters, resolve complex, cross-functional impediments, and influence management to foster an agile culture.

Some of your responsibilities will include, but not limited to:
- Coaches multiple teams: Guides and serves multiple scrum teams, ensuring they adhere to and continuously improve their agile and scrum practices.
- Facilitates complex ceremonies: Leads and facilitates standard scrum events, but is also skilled at handling complex discussions involving senior stakeholders and multiple teams.
- Manages complex impediments: Identifies and proactively removes high-impact obstacles that affect multiple teams or require coordination across the organization.
- Mentors other scrum masters: Supports the professional development of junior scrum masters, sharing experience and helping them navigate difficult situations

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Draws on past experience, supports and facilitates a number Scrum Team(s) with varying levels of complexity in various functions by fostering Agile values and practices.
• Ensures team adherence to Agile principles. Provides coaching to the team(s), including newly formed teams, on how to execute the Scrum Framework. May provide guidance to less experienced Scrum Masters.
• Organizes and facilitates ceremonies, recommends and executes on improvement opportunities to optimize velocity and while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.
• Takes a broader perspective to provide solutions to complex challenges. Serves as a filter to remove impediments to progress identified by the team(s). Protects the team(s) from outside influences to ensure the team remains focused on Scrum Team priorities.
• Partners with the Product Owner(s) to ensure the backlog items are prioritized based on business value and ready for the team(s).

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum, Software Testing

Competencies