Inside Sales Agent (m/w/d) Standort Köln

<p><b><span>BERNER pushing the limits – for those who dare more</span></b><br/><span>Making a choice about your career and your employer is a choice about your future - a future where you will invest your passion and a large portion of your time, energy, and capacity.<span>  </span></span></p><p></p><p>Are you a visionary Inside Sales Representative <span>(Construction/Mobility/Industry)</span> ready to drive innovation and lead our company to new heights? We are looking for a dynamic and experienced professional to join our team and make a significant impact. Join our team and contribute to our success!</p><h2></h2><h2>INDIVIDUAL ACCOUNTABILITIES</h2><ul><li>Take orders</li><li>Provide product selection advice</li><li>Take order change requests, incl. Returns; cross- &amp; upsell</li><li>Provide info on delivery status, invoicing for high-value customers</li><li>Manage complaints &amp; warranties, e.g. For damaged goods, delays for high-value customers</li><li>Qualify and warm up/activate leads generated by mktg./kam</li></ul><h2></h2><h2>SHARED ACCOUNTABILITIES</h2><ul><li>In teamselling approach, align on sales actions and customer needs (with local field sales)</li><li>Act in alignment with local quantity and quality guidelines</li><li>Support sales team (sales agents; alt. Channels) to achieve performance by sharing customer insights</li><li>Aligning customer priorities across channels</li></ul><p></p><p>The BERNER Group as employer, dare to differentiate ourselves and provide every employee the opportunity to and enable them to dare to be more.<span>  </span>Together, we push our own limits and contribute to shape a better tomorrow.</p>