Credit and Collections Analyst - Cranbury, NJ
SoneparAbout the role
Are you ready for your next career opportunity?
At Cooper Electric successful associates drive our mindset of adapt, dare, and learn. Our associates are encouraged to lead innovation, embrace technology-driven solutions, and thrive in an environment that promotes personal and professional growth. You will be empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results.
What you will do:
- Monitor assigned accounts daily and initiate collection actions through Get Paid system. Collection actions are typically done via email and/or phone.
- Maintain clear documentation on steps taken towards collections on all accounts.
- Monitor accounts and make recommendations to senior management regarding the use of third-party collection escalation and legal counsel.
- Provide notification to our internal sales partners regarding collection issues.
- Assess risk by researching and examining credit history and reports.
- Perform account reconciliation as needed.
- Review credit hold reports and release orders as appropriate.
- Work with the internal billing team to help resolve billing disputes.
- Perform other assigned tasks necessary to support the success of the department.
What you will bring:
- A minimum of 5 years of experience in collections with 2+ Years in Construction Industry Preferred
- Strong customer service skills and interpersonal communication skills.
- Strong mathematics, verbal, and written communication skills.
- Ability to effectively communicate information and present solutions to a customer.
- The ability to operate computers and relevant computer software. Experience utilizing Get Paid is a plus.
- Ability to prioritize needs in a fast-paced environment.
Physical Requirements and Work Environment
- This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.
- Repetitive motion of wrists, hands, and/or fingers.
Salary Range: $55k - $70,000 annually.
Location: Cranbury, NJ
Work Hours: M-F; 8 am – 5 pm
Why work for Cooper Electric?
At Cooper Electric, we are Powered by Difference. As a Sonepar company we have local roots and global reach.
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