Box Office Representative at Huntington Bank Pavilion

Job Summary:

Job Summary:

Position Title: Box Office Representative

Important Note: This position is part-time/seasonal with hours beginning in May of 2025 and working through October of 2025.

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO

• Ensure compliance of company mandated cash handling policies and procedures

• Balancing and reconciling daily/nightly ticket sales

• Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock

• Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable

• Assisting Manager & Supervisor with internal Ticket Orders and Reports as needed

• Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. as needed

• Customer Service

• Prompt, courteous and knowledgeable customer service both in person and over the phone

• Facilitate night of show Will Call & Guest List Operations

• Troubleshooting night of show issues (Transfers, barcodes, scanning issues, account issues, etc.)

• Work with Guest Services/Operations on any ADA requirements and/or possible seat relocations

• Providing knowledge of upcoming events, upgrades and special offers available

• Knowledgeable on the events culture and genre

• Providing positive energy

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent preferred

• At least 2+ years in a guest service role preferred

• Excellent verbal, written, and interpersonal communication skills

• Acute sense of judgment, tact, and diplomacy

• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

• Position will require working in various weather elements; rain or shine

• Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.�� It’s talent that matters to us and we encourage applicatio