Customer Service Support Intern

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Customer Service Support Intern to join our growing team in Fort Myers, Florida.

Commercial Lines Customer Service Support is responsible for providing the support and processing functions for the Commercial Lines Team Leader and Account Managers while learning the business of insurance.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities:

• Assist mail person and/or sort and distribute mail.

• Process Certificates of Insurance and Evidence of Property forms

• Assist with Carrier Downloads

• Work on Excel Spreadsheets and Statements of Value

• Provide filing support to the Commercial Lines Department on a daily basis within our Database

• Audit client files according to the Quality Control Program guidelines and at Agent/Manager request.

• Assist and perform "special projects" for the Commercial Lines Manager.

• Ensure that actions protect the Agency from claims of liability for errors or omissions and all tasks are professionally performed.

• Perform other duties as assigned

Required Qualifications:

• Polished interpersonal skills and strong professionalism

• Proven ability to maintain confidentiality and discretion

• Proven ability to work in a fast-paced environment

• Must have strong computer skills including Outlook, Word, Excel, and PowerPoint

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.