Senior Manager, Contract Administration

Position Title: Senior Manager, Contract Administration

Base Salary: $117,928 to $142,681 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The Senior Manager, Contract Administration  owns and oversees all Network Engineering, Planning, and Outside Plant Construction contracts that support Ziply Fiber’s network build, expansion, and ongoing operations. This role leads all contract and vendor management needs for Ziply Fiber’s Operations organization and has full ownership of all contract documentation processed by the Contract Administration organization.

The Senior Manager, Contract Administrator leads and develops a high performing team of 7–9 professionals and contractors, fostering a culture of excellence, innovation, and accountability. This role oversees every phase of the contract lifecycle, including bidding, negotiation, execution, and approval.

Additionally, the Senior Manager leads the development and continuous improvement of contract administration processes and training materials, ensuring all contractors meet local, state, and federal regulatory, licensing, and insurance requirements prior to performing work for Ziply Fiber. The total annual contract spend across all markets may exceed $600M in capital and operational expenditures, underscoring the scale and strategic importance of this role.

The Senior Manager is also responsible for developing and implementing vendor performance scorecards and leading ongoing vendor performance management. This role serves as the authoritative leader for ensuring rigorous compliance with all licensing and insurance requirements.

In partnership with the Planning/Engineering/Construction/Operation organization, the Senior Manager aligns contract strategies with business needs to support Ziply Fiber’s expansion plans. This role owns the review and alignment of all existing contract units and leads the evaluation and creation of new contract units required as Ziply Fiber expands into new markets.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below a