Parking Attendant (Flex); Penn Parking Services

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Parking Attendant (Flex); Penn Parking Services

Job Profile Title

Parking Attendant

Job Description Summary

The Penn Parking Attendant's primary role is to provide excellent customer service while helping commuters who work at the University and visitors coming to this attractive urban campus find a range of parking lots and garages conveniently located near their destination.

Job Description

Duties/Responsibilities:

• Efficiently process parking payments via credit cards 

• Utilize multi-point of sale processors including stand-alone credit card terminals and payment kiosks.

• Efficiently reconcile transactions.

• Provide excellent customer service.

• Maintain control of parking facility to which assigned.

• Effectively communicate with supervisor

• Flex role: May be scheduled to work AM or PM shift depending on operational needs. A flex position requires attendants to accommodate alternating schedules throughout the week including weekends and evenings, as posted generally on Wednesdays for the following week starting on Monday.

Qualifications:

• A High School Diploma or GED is required and 2 years to 3 years of experience or equivalent combination of education and experience

• Cash handling experience and ability to operate computerized cash revenue system is required

• Acceptable experience includes retail sales managing customer payments and providing exceptional customer service

• Must be available to work variable shift assignments Monday to Sunday (including evenings & weekends) as assigned

• Valid driver's license is required.

Working Conditions:

• High noise environment

• Alternative work schedules

• Exposure to moving machinery

• Outdoor exposure to weather

• Typically sitting at a desk/table/standing or walking

• Intermittently sitting/standing/stooping

• Occasional lifting 25lb or less.

About Penn Parking Services:

Penn Parking Services, a department within the Division of Business Services, manages parking operations across the University of Pennsylvania’s campus, including 25 garages and surface lots, and special event parking. The department provides a variety of parking options for faculty, staff, students, and visitors, ensuring that operations are safe, efficient, and customer-focused.

In addition to overseeing parking facilities, Penn Parking supports the University’s sustainability goals through the expansion of electric vehicle (EV) charging infrastructure and efficient transportation initiatives. The department also plays a key r