Sr. Director, Reporting & Analytics

Position Summary:
The Senior Director, Reporting & Analytics provides strategic and operational leadership for Accuity’s client reporting and reimbursement analytics functions. This role is responsible for ensuring the delivery of accurate, timely, and actionable reporting while also serving as a senior subject matter expert during client onboarding and complex reimbursement discussions.
This individual will personally engage with clients and prospects to interpret hospital base rates, clarify Diagnostic Related Group (DRG) classifications (e.g., per diem vs. DRG-based reimbursement, in-scope vs. out-of-scope), and address complex reimbursement-related questions during preliminary and ongoing client meetings. The role requires both executive-level leadership and deep, hands-on expertise in hospital reimbursement methodologies.
Primary Responsibilities:
Client Onboarding & Reimbursement Expertise
• Personally engage with newly signed clients and prospects to interpret hospital base rates and reimbursement methodologies
• Clarify DRG/Payor classifications (e.g., per diem vs. DRG-based reimbursement, compile in-scope vs. out-of-scope determinations)
• Translate contractual terms into operational reporting structure
Client Reporting & Performance Oversight
• Oversee the compilation and delivery of client reporting packages, ensuring accuracy, timeliness, and consistency across engagements
• Lead the preparation of analytical tools and supporting materials to assist Client Success in explaining monthly reporting fluctuations
• Provide executive-level interpretation of performance trends, including case mix shifts (e.g., med/surg volume changes), seasonality impacts, reimbursement mix, and operational improvements
• Analyze and articulate the drivers behind performance variability, including CDI program maturation, coding education impacts, query adoption trends, and documentation improvement initiatives
• Serve as the escalation point for complex or sensitive client questions regarding financial performance and reimbursement outcomes
• Ensure alignment between contractual reimbursement methodologies and reporting logic
Team Leadership & Development
• Lead and mentor a team responsible for compiling and delivering client reporting packages
• Establish quality control standards and review processes to ensure analytical rigor and reporting accuracy
• Foster a culture of accountability, curiosity, and continuous improvement within the reporting team
• Develop team capability to proactively identify performance trends and answer complex client questions
Position Qualifications:
Education:
• Bachelor’s Degree in Business, Finance, Healthcare or related field required
• Master’s Degree in Business, Finance, Healthcare or related field preferred
• HFMA certification preferred
Experience:
• 10+ years revenue cycle experience in reimbursement/revenue management required
• 5-8+ years demonstrated management and leadership experience required
• 5+ years of strategic and consultative management experience preferred
Knowledge, Skills, and Abilities:
• Deep understanding of healthcare industry trends, reimbursement regulations, and evolving payment methodologies
• Advanced expertise in hospital revenue cycle operations, DRG reimbursement logic, and base rate construction
• Strong analytical capability with the ability to interpret complex data sets and identify trends, anomalies, inconsistencies, and performance shifts
• Ability to translate reimbursement and performance data into clear, actionable insights for both internal stakeholders and executive-level client audiences
• Demonstrated ability to analyze and explain monthly performance fluctuations, including case mix changes, seasonality, reimbursement mix, and CDI program impacts
• Executive presence and confidence in leading complex reimbursement discussions with clients and prospects
• Proven ability to manage multiple priorities and initiatives in a fast-paced, client-driven environment
• Strong leadership skills with the ability to both guide a team and contribute directly when technical depth is required
• Highly self-directed and motivated, with strong organizational skills and exceptional attention to detail
• Ability to build and maintain complex, cross-functional relationships
• Expert proficiency in Excel and advanced analytical tools; experience with business intelligence platforms preferred
• Comfortable operating in a remote work environment
Physical Requirements:
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.
Unless otherwise indicat