Commercial Insurance Team Leader

<h2>Company:</h2>Marsh<h2></h2><p></p><h2>Description:</h2><p></p><p>We are seeking a talented individual to join our Commercial Enterprise team at Marsh Ireland. The Commercial Enterprise Team Leader presents an exciting opportunity for someone looking to lead a team of Client Advisors, while engaging directly with clients and insurers. This role is ideal for someone who is not only looking to advance their career but also has a genuine interest in mentoring others and contributing to a collaborative team environment. If you believe you meet these criteria and are excited about the opportunity, it could be a great fit for you.</p><p></p><p><b><u>What can you expect:</u></b></p><ul><li><span>To be part of a company with a strong brand, committed to making a difference in people's lives.</span></li><li><span>We help you be your best through interesting work, professional development opportunities and supportive leaders.</span></li><li><span>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</span></li><li><span>A hybrid working model - 3 days in the office and 2 days remote.</span></li></ul><p></p><p><b><u>What you will be rewarded with:</u></b></p><ul><li><span>Competitive benefits: Including annual leave, excellent pension contributions, private medical cover, and more.</span></li><li><span>A flexible benefits programme which provides you with the opportunity to tailor your benefits to meet your needs.</span></li><li><span>Generous Family Leave: Comprehensive maternity, paternity, and adoption leave policies.</span></li></ul><p></p><p><b><u>We will rely on you to:</u></b></p><ul><li><b>Lead and Inspire:</b> Provide day-to-day management and leadership to the Commercial Enterprise team, fostering an environment of collaboration and innovation.</li><li><b>Drive Business Success:</b> Contribute to business planning and growth by delivering on allocated objectives for schemes and connected commercial ventures.</li><li><b>Resource Allocation:</b> Strategically allocate team resources to ensure that clients and internal colleagues receive the exceptional service they deserve.</li><li><b>Empower Your Team:</b> Supervise, coach, and mentor a team of Client Advisors, offering guidance and support to help them excel in their roles.</li><li><b>Cultivate Continuous Development:</b> Promote a culture of continuous self-improvement and the sharing of best practices, encouraging colleagues to enhance their skills and capabilities to meet business needs.</li><li><b>Facilitate Training:</b> Ensure that both technical and soft skills training is provided to the team as required, equipping them with the tools for success.</li><li><b>Monitor Workflows:</b> Oversee team workflows and individual workloads, ensuring efficient allocation of tasks and resources.</li><li><b>Provide Constructive Feedback:</b> Regularly assess the quality of individual and team outputs, delivering prompt and constructive feedback to support growth.</li><li><b>Manage Team Dynamics:</b> Address all matters related to team management, including recruitment, performance management, and the year-end performance and rewards process.</li><li><b>Deliver Exceptional Client Service:</b> Provide high-quality service and support to our client base, building strong relationships and addressing any concerns or issues that may arise.</li><li><b>Resolve Complex Queries:</b> Effectively handle complex client queries, delivering the best technical advice and service to clients and Client Executives.</li><li><b>Collaborate Across Teams:</b> Work closely with other teams in the Marsh business to resolve  complex matters, insurer queries and  accounts allocations ensuring a seamless client experience.</li><li><b>Ensure Accountability:</b> Oversee the completion of Balanced Scorecards and Development Plans, identifying and addressing knowledge gaps within the team.</li><li><b>Network for Solutions:</b> Engage with various divisions within Marsh to provide comprehensive client service solutions.</li><li><b>Manage Your Portfolio:</b> Take responsibility for your own portfolio of clients, demonstrating excellence in all aspects of service as a role model for team members.</li><li><b>Ensure Compliance:</b> Ensure that all colleagues adhere to Marsh compliance and business-specific procedures and guidelines at all times.</li></ul><p></p><p><b><u>What you will need to have:</u></b></p><ul><li>The ability to inspire and guide colleagues, fostering a culture of excellence and ensuring that high-performance standards are not only set but consistently achieved.</li><li>A strong commitment to delivering exceptional client service, with the agility to adapt to diverse client needs and a track record of maintaining outstanding client satisfaction.</li><li>The capability to thrive in fast-paced environments, consistently meeting deadlines while maintaining quality and att