Administrative Secretary, Utilization Review, Part Time, Days

UC Health is hiring a Part Time Administrative Secretary for Utilization Review for the First Shift that is Hybrid at the West Chester Hospital located in the Cincinnati, OH area.

The Administrative Secretary provides administrative support and clerical functions in an effort to promote cost-effective operations, optimal lines of communication, and effective support of various therapy departments. Demonstrates behaviors reflective of the mission, vision and values of UC Health.

About West Chester Hospital  

West Chester Hospital provides its patients with access to the region’s largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.  

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati. 

Benefits Details:

• Medical, Dental, and Vision Insurance
• Employee Paid Short- and Long-Term Disability
• 401K
• Tuition Reimbursement Opportunities
• Community Discounts

Job Responsibilities  

The Administrative Secretary provides administrative support and clerical functions in an effort to promote cost-effective operations, optimal lines of communication, and effective support of various therapy departments. Demonstrates behaviors reflective of the mission, vision and values of UC Health.

Departmental Office Operations:

• Assists in mail/order sorting and distribution, faxes, and typing of documents. 
• Photocopies documents as needed by staff. 
• Collates packets of information for various needs. 
• Greets and directs departmental visitors and patients to appropriate staff members. 
• Arranges tours for outpatient therapy available. 
• Retrieves phone messages and returns calls to internal and external customers as directed by supervisors. 
• Assists in arranging coverage assistance for therapy patient care and contacts vendors, other departments to procure equipment and supplies as directed by supervisors. 
• Assists with basic upkeep of the department.

Charges:

• Verifies accurate charge entry by reviewing EPIC revenue and usage reports for all departments. 
• Enters charge corrections as necessary. 
• Follows late charge procedures when charges entered 5 or more days after service. 
• Works with manager and therapists to prevent future charge errors. 
• Enters productivity data for outpatient therapy departments.

Clerical Assistance:

• Maintains department policy and emergency procedure manuals. 
• Prepares documents, typed reports/meeting minutes, and solicits invoices from vendors as directed by supervisors. 
• Maintains paper and electronic files for rehab department data and documents. 
• Schedules meetings and appointments with and for supervisors as requested. 
• Assists in chart review compilation for supervisors.

Communication:

• Coordinates all office communication activities including associate pages/all pages, email distribution, and phone calls. 
• Follows professional office etiquette with all forms of communication. 
• Records minutes of department meetings and distributes to staff as directed by supervisors. 
• Serves as communication link between department associates and other departments and staff.

Ordering:

• Utilizes Lawson and online systems to order medical supplies, minor equipment, and office supplies as directed by supervisors. 
• Contacts vendor/purchasing department to reconcile mismatched orders and received items. 
• Aware of monthly budget constraints and assists supervisors in maintaining adequate inventory without exceeding budget targets.

Education and Experience Requirements:  

• High School Diploma or GED, minimum required. 
• Computer and typing skills, excellent customer service and interpersonal skills, teamwork, flexibility, electronic medical record knowledge and experience preferred. 
• Epic, Outlook, and iPad experience preferred.  

Join our team as an Administrative Secretary in our Utilization Review unit and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduc