Remarketing Direct Sales Marketing Specialist
Vanderbilt Mortgage and FinanceAbout the role
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Direct Sales and Marketing Specialist (Non – LO – Servicing)
JOB STATUS: Full Time/ Hourly
DEPARTMENT: Remarketing
REPORTS TO: Direct Sales and Marketing Team Lead
TRAVEL REQUIRED: None
WORK SCHEDULE: Hybrid- 4 days in the office- 1 day remote
PAY:
The hourly base pay for this position is $19.75. In addition to base pay, this role offers bonus opportunities, resulting in an expected total annual compensation of $53,000–$65,000.
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
JOB SUMMARY:
The Direct Sales and Marketing (DSM) Specialist is responsible for being the first VMF Homes point of contact for potential customers. This position reports to the Direct Sales and Marketing (DSM) Team Leader. The Remarketing department sells and markets repossessed and foreclosed homes owned by VMF through the brand, VMF Homes. DSM Specialists provide excellent customer experience with potential buyers over the phone, assisting them through answering questions about our homes, giving home viewing information, taking offers, and educating them on our home purchase process. They will nurture leads from first contact until offer needs negotiation or customer is interested in purchasing at which point, they accelerate them to a Direct Sales and Marketing (DSM) Sales Professional.
JOB FUNCTIONS:
Building and Maintaining Internal/External Relationships
External Communications: Connecting with Prospective Home Buyers
Acts as a liaison between consumers and the company helping potential buyers find homes on vmfhomes.com
Receives calls from other departments and finds best connection for customers
Receives incoming calls and makes outbound calls through our call system (InGenius) to prospective home buyers generated from various marketing effor
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