Sightline Training & Development Manager

Johns Hopkins Sightline: Unleash Your Impact

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission We're tearing down walls to unleash the full potential of our people Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact

Does this sound like you?

• Thrive in fast-paced environments with daily new challenges and opportunities
  
• Are passionate about simplifying complex systems to change people’s lives
  
• Believe in transformation that empowers, not hinders, the front-line people
  
• Have experience in process improvement, technology implementation, or project management
  
• Enjoy analytical thinking and problem solving
  
• Communicate clearly with a team
  
• Possess a desire to grow and learn
  

Joining Sightline means you’ll

• Work with cutting-edge technology.
  
• Join a collaborative team of experts in higher education and healthcare.
  
• Build new skills with a team that encourages creativity, innovation, and personal growth.
  
• Gain valuable experience and expertise in process improvement, technology implementation, and change management.
  
• Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.
  

Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.

Sightline is a multi-year initiative that leverages a cross-disciplinary, inter-entity team and hundreds of stakeholders in selecting and implementing the next ERP software platform for the Johns Hopkins enterprise, enabling broader operational transformation and the reduction of administrative barriers to mission critical work. Sightline’s scope includes changes in business processes, policies and other operating considerations that will make administrative actions -such as purchasing supplies and services, managing grant budgets, creating financial reports, and hiring and recruiting- simpler, streamlined, and more standardized throughout the enterprise.

The Sightline program is investing in and cares deeply about enabling this change through a dedicated team that will work across the University and Health System to engage and prepare the Johns Hopkins community for that change with communications, engagement, and training and development program.

Sightline is seeking a Sightline Training & Development Manager who is responsible for managing the Johns Hopkins Sightline training and development program. This role will lead a team in the design, development, and delivery of relevant and effective training to prepare the Johns Hopkins community for system and process changes. The Manager of Training and Development will be responsible for planning, developing, coordinating, managing, and evaluating training for all ERP end users. This individual functions as both a subject matter expert and a team manager to ensure training quality and consistency.

The Manager of Training and Development is a key member of the Sightline-Business Modernization Project’s Change Management team and provides leadership, oversight and management of the Project’s training and development efforts. The Manager of Training and Development plans, organizes, leads and directs multiple initiatives in support of the Change Management portfolio. The Manager of Training and Development possesses superior interpersonal, communications and collaboration skills to foster transparent and service-oriented relationships throughout the University and Health System. The Manager of Training and Development supervises Training team on the project and works in an integrated manner with the other areas of the Change Management team, the functional leadership on the project, and the Training and Development leadership across the University and Health System.

Specific Duties & Responsibilities

• Develops relationships with stakeholders in all areas of Johns Hopkins where training and support needs are identified, ensuring their engagement in the training process.
• Manages all aspects of Sightline training and support but not limited to,
• End user training, system support and other projects including revisions as system and workflows change.
• Ensuring trainers are prepared and testing in