People & Culture Generalist

Overview

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a People & Culture Generalist to join our El Segundo team onsite. 

 

Position Summary the People & Culture Generalist is responsible for the successful execution of day-to-day HR practices at the unit level while supporting dnata Catering USA's people strategy. This role acts as a trusted advisor to employees and leaders, guiding fair and compliant employee practices, reinforcing dnata’s values, and driving a culture of safety, inclusion, and high performance.

 

What We Offer

• Salary Range: $69,000.00- $105,000.00 annually•Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision• Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shiftWhy Join dnata Catering?

• Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation.• Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence.• Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported

 

Accepting applications until: 10/18/2025

You Will

Employee Relations & Compliance

• Serve as the first point of contact for employee relations and policy concerns.
• Conduct preliminary investigations for infractions; escalate complex ER matters to the Employee Relations Manager.
• Ensure compliance with federal, state, and local employment laws, including union CBA adherence.
• Support corrective actions and maintain appropriate documentation with fairness and consistency

Recruitment & Onboarding

• Partner with Talent Acquisition to ensure seamless local hiring and onboarding.
• Lead on-site orientation and support timely completion of new hire documentation and training.
• Represent dnata at local recruitment events and job fairs to promote employer branding.

 

Training & Development

• Monitor compliance training completion (e.g., MLZ, safety, and unit-specific).
• Promote upskilling opportunities, Train-the-Trainer initiatives, and talent development efforts.
• Support succession planning and mentorship initiatives at the unit level.

 

Performance & Culture

• Champion dnata’s People Experience focus areas: teamwork, belonging, wellbeing, and recognition.
• Support leadership in applying consistent and meaningful performance feedback and evaluations.
• Facilitate action plans following culture surveys and recognition programs.

People Operations & Administration

• Maintain accurate records in the HRIS and ensure confidential handling of employee files.
• Support coordination of time, attendance, leaves of absence, and employee changes.
• Collaborate with payroll, benefits, and HR systems teams to resolve issues and ensure timely processing and accuracy of all data submitted to payroll/shared services.

 

NONESSENTIAL FUNCTIONS: 

• Other duties as assigned.

You Have

EDUCATION: Bachelor’s degree in HR, Business Administration, or related field. 3+ years of HR experience, preferably in a unionized environment

 

• Strong knowledge of U.S. labor laws and employee relations practices.
• Excellent interpersonal skills with a focus on coaching, service, and collaboration.
• Bilingual (e.g., Spanish/English) preferred.
• HR certification (e.g., PHR, SHRM-CP) is a plus.
• Must be able to complete dnata’s TTT and Master Training certification within 180 days of employment.

 

dnata Group HR Values

 

All People & Culture (HR) team members are expected to uphold and demonstrate dnata’s Group HR Values and refreshed Global Values in their daily work. These values serve as the foundation for behavior, decision-making, and collaboration. HR team members will be held accountable for consistently reflecting these values