Utilities Labor Crew Chief I

Date Opened: Friday, October 17, 2025 12:00 AM

Close Date: Wednesday, October 22, 2025 12:00 AM

Department: Charlotte Water Department

Salary: $23.00 - $25.75 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

SALARY:

The salary for this position is $23.18 - $25.74, Commensurate with Experience.

JOB SUMMARY:

This position supervises assigned crew and performs skilled and semi-skilled tasks of above average difficulty. This position is responsible for supervising Utilities Technicians (1-2 crew members), performing lead and skilled to semi-skilled tasks of above average difficulty in providing access to distribution and collection system right of ways and easements. Employees operate power tools, drive heavy trucks, and operate small, medium, and some heavy equipment. Under occasional supervision, the employee exercises moderate and considerable initiative and independent judgment in performing assigned tasks. Some jobs might require the employee to perform tasks of a hazardous nature. Responsible for daily job reports as well as employees under supervision in following safety and work rules in accordance with city, department and divisional policies. Work is reviewed while in progress and upon completion through observations, reports submitted, and results obtained. Coaches and motivates employees.

ESSENTIAL JOB FUNCTIONS:

• Leads and supervises Utility Technicians on jobsite and performs lead, skilled, and semi-skilled tasks related to cutting vegetation and small trees within off-street right of ways and easements.
• Identifies hazards to determine if job can be performed safely; conducts required safety checks for work in confined spaces.
• Enters and completes work orders in WAM.
• Functions in a leadership and supervisory role onsite; assigns and reviews work of other work team members; trains other personnel; and serves as a competent person on jobsite.
• Evaluates material requirements for daily tasks.
• Makes decisions concerning City Right of Ways and traffic control.
• Utilizes the following: mini and large excavators, rubber tire backhoes, off-road vehicles, industrial mowers, skid steers, chain saws, and wood chippers.
• Responds to customer inquiries and issues.
• Coaches and motivates crew members by communicating needs and expectations through proper training.
• Maintains records and generates reports.
• Plans/schedules short-term work; assigns and reviews work of others;
• Supervises and coordinate