[2023-2024] Director of Operations, KIPP NYC Culinary Team

Company Description

KIPP NYC Public Schools is a non-profit network of free, public charter schools that prepares students for success in college and life. In 1995 we started our first middle school, KIPP Academy, in The Bronx.  Our goal was to graduate students with the strength of character and academic abilities needed to succeed in high school, college and beyond – and in so doing, to prove what is possible for all students.  Today, our New York City network is comprised of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive support program for our alumni. KIPP NYC Public Schools currently serves more than 9,350 students and alumni, has a staff of more than 1,000, and continues to grow!

Job Description

Anticipated Start Date: August 1, 2023

Position Overview

The Director of Operations of the KIPP NYC Culinary Team is responsible for overseeing the daily operational aspects of the Culinary Team.  The Culinary Team provides scratch made, nutritious, and delicious meals for approximately 5,000 students and 300 staff members across five main production kitchens and several satellite locations, serving 10 schools in the 2023-2024 school year. The DOO will lead a team of operational that support our daily meal program, catering, and adjacent programs across school sites. This individual will also be integral in scaling our program to reach more of our schools each year.  The DOO reports directly to the Sr. Director of the KIPP NYC Culinary Team.

Responsibilities

Strategic Planning and Development

• Collaborate closely with the Sr. Director of the Culinary Team on developing strategic plans as the Culinary Team expands and implements programs to serve all KIPP NYC students
• Serve as a liaison between Recipient Agency school teams and the Culinary Teams, including but not limited to supporting with meal schedule development, records keeping, dietary restriction tracking, family communications, and problem solving
• Partner closely with KIPP NYC Regional Operations, HR, Data & Tech, and Finance
• Optimize systems for staff meal plans, school catering requests and other adjacent programs such as the student worker program
• Seek out new vendors, equipment and software to systemize and optimize KIPP NYC Culinary Team services
• Contribute to team culture by executing logistics for team appreciation events and meetings (e.g. birthdays, team gatherings and celebrations, professional development).
• Routinely collect, analyze and present feedback from staff, families and students

People Management

• Directly manage the KIPP Culinary Operations staff- Culinary Operations Manager,  Culinary Operations Administrator, and Delivery Driver(s)
• Train and routinely meet with Chefs regarding back of the house administrative and compliance protocols
• Train and routinely meet with kitchen managers regarding front of house systems and protocols to ensure safe, accountable and aesthetically inviting meal service spaces
• Serve as liaison with KIPP NYC HR team to effectively onboard and off board Culinary Team staff including compliance, anti-bias trainings in alignment with KIPP Values, technology, and payroll.
• Manage student worker program leaders

Finance and Compliance

• Oversee student meal count and reporting systems across multiple sites 
• Coordinate efficient and accurate accounting systems for staff meal plans and catering
• Manage team expenses, including reconciliation of credit card receipts, invoice management, and hourly employee payroll
• Coordinate contracted and vended work and work closely with KIPP NYC Finance team to ensure all accounts are in good standing
• Ensure program is in compliance with stakeholders from Department of Health, NYSED, and other agencies
• Seek out grant opportunities, and prepare proposals to secure additional funding
• Support the Director of Compliance with billing at KIPP sites not yet participating in the KIPP Culinary Program with annual compliance efforts including “lunch forms”, School Foods partnerships, etc. 

Facilities

• Work closely with Sr. Director and EC/AD to ensure that all kitchens and cafeterias are properly equipped in order to execute our meal programs
• Collaborate with KIPP NYC and DOE facilities staff to ensure consistent cleaning maintenance of meal service spaces 
• Coordinate work with existing and new contractors and vendors to ensure kitchens and equipment to promptly repair or replace equipment when necessary.  
• Oversee satellite delivery routes and systems and ensure that delivery vehicle(s) and equipment are in working order. 

Other

• Oversee implementation and mana