Seasonal Spa Pool Food Runner

Description

Join Our Team! The Westlake Village Inn & Spa is currently hiring Seasonal Pool Food Runners for the season at Spa Relais. If you have a passion for providing excellent customer service, enjoy working outdoors, and thrive in a fast-paced environment, we encourage you to apply.

Compensation: $16.50 per hour + tips 

Requirements

General Responsibilities:

• Transport food and beverage orders from the kitchen or bar to guests in a timely, courteous, and professional manner
• Double check all orders before delivery to ensure accuracy, presentation, and that all items are complete
• Provide excellent customer service by anticipating guests’ needs, answering questions about menu items, and addressing any concerns promptly
• Ensure the pool area remains clean and organized by clearing empty dishes, drinkware, trash, and debris
• Work closely with servers, kitchen staff, and bartenders to ensure the smooth flow of service and maintain high standards of quality
• Assist in maintaining the poolside area, including replenishing towels, adjusting umbrellas, and rearranging pool furniture to ensure guest comfort
• Adhere to all safety, sanitation, and health regulations, including proper food handling and ensuring the pool area is safe for guests and staff
• Strive to exceed guest expectations by providing courteous, efficient, and professional service

Desired Skills and Experiences:

• High school diploma or equivalent required
• Must be at least 18 years of age (our pool area is adults-only)
• Previous experience in hospitality or food service preferred
• Excellent communication and customer service skills
• Ability to work independently and as part of a team in a high-paced environment
• Ability to work outdoors in varying weather conditions, including heat, sun, rain, and cold
• Ability to stand, walk, and carry items for long periods of time (up to 8 hours)
• Must have flexibility availability, including evenings, weekends, and holidays

Appearance and Hygiene Requirements:

As a customer-facing position, maintaining a professional appearance is essential to provide guests with a clean, safe, and high-quality experience. Employees must adhere to the following grooming standards:

• Hair must be neatly styled and kept out of face for hygiene and safety
• Tattoos must be covered during working hours unless they are part of a religious or cultural practice (reasonable accommodations can be made)
• Facial piercings should not be visible; discreet jewelry may be permitted
• Uniforms must be worn as specified, and grooming standards must be maintained throughout the shift

We are committed to providing reasonable accommodations for employees who need them due to religious beliefs or disabilities. If you have any specific needs or concerns regarding the appearance standards, we encourage you to discuss them during the interview process.

Physical Requirements:

• Ability to stand and walk for entire shift (up to 8 hours), with reasonable accommodations available for candidates with mobility limitations
• Ability to squat, bend, and lift items as necessary (up to 25 pounds), such as clearing dishes or carrying trays
• Ability to work long hours during peak times, including evenings, weekends, and holidays

The Westlake Village Inn & Spa is an Equal Opportunity Employer. Due to the adults-only (18+) nature of our pool facility, applicants must be at least 18 years old. We prohibit discrimination based on race, color, national origin, gender, gender identity, gender expression, sexual orientation, age, disability, religion, or any other legally protected characteristic or combination of them under federal and state laws.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.