Production Coordinator - Pittsburg

Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry.  We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

 

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

 

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Job Overview

Position Summary

We are looking for proactive and detail-oriented Production Coordinators for our Atlanta Customer Center to take ownership of job scheduling, technician assignments, and production flow in our aftermarket repair workshop. This role is critical in ensuring that customer deadlines are met, the backlog is healthy and current, and that all shop operations run smoothly and efficiently.

The Production Coordinator is responsible for planning, scheduling, releasing, and tracking workflow to support the scheduling of orders and scheduled customer commitments, working closely with internal departments such as customer service, inventory, repair technicians, and logistics to ensure timely communication of lead times, schedule impacts and changes, material shortages, and so forth.

Responsibilities

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Own and manage a production schedule, assignment of jobs, release of work orders in a timely manner to effectively meet customer commitments.
• Establish competency chart and assign jobs to technicians based on skill set, availability, and job priority.
• Act as the primary point of contact for technicians regarding job assignments, technical support, and workflow questions.
• Monitor parts deliveries and parts shortages in relation to planned orders and work with purchasing to coordinate deliveries of key components.
• Maintain an up-to-date backlog of work orders, ensuring jobs are scheduled to meet customer deadlines and shop capacity.
• Monitor job progress and adjust schedules dynamically to accommodate changes, delays, or urgent repairs.
• Coordinate daily shop activities, ensuring efficient workflow, proper allocation of resources and adherence to safety protocols, shop policies, and industry regulations.

• Work closely with the Operations Manager to track and maintain key performance indicators (KPIs), including shop utilization, technician efficiency, and job turnaround times.
• Assist in leading daily and weekly production meetings with shop and office staff to review job status, parts availability, priorities, and performance metrics.
• Identify and escalate any bottlenecks or inefficiencies in the production process.

• Ensure accurate and timely documentation of repair reports, IWO accuracy, parts usage, and job completion details.
• Oversee the proper recording and allocation of technician labor hours to corresponding jobs.
• Maintain quality oversight of all work performed in the shop, ensuring repairs meet company standards and customer expectations.

• Communicate effectively with service advisors, parts personnel, and management to ensure alignment across departments.

• Support continuous improvement projects.

• Support QMS requirements in areas of responsibility for conformance with state and federal regulations that includes providing ongoing ISO processes and procedures implementation and monitor