Sr. Enablement Business Partner - CBU

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Sr. Enablement Business Partner for CBU in North America, you will partner closely with Commercial sales leaders, frontline managers, and cross-functional stakeholders to diagnose performance gaps, design targeted enablement programs, and reinforce critical selling behaviors. You will serve as the primary enablement partner for your assigned region/segment, helping shape the GTM enablement strategy in alignment with business priorities, OKRs, and the local needs of your stakeholders. In this role, you will own the strategic, end-to-end enablement plan and calendar for your supported teams. You will design, deliver, and measure enablement programs that accelerate talent development across products, segment/industry knowledge, and role-based competencies, ultimately driving stronger customer conversations and revenue growth. This position is an individual contributor role reporting to the Senior Manager, GTM Enablement Business Partners. Responsibility Partner with Commercial sales and other GTM leaders to understand strategic objectives, business priorities, and performance targets Translate strategic objectives into quarterly enablement plans that address skill, process, and execution gaps Collaborate with regional COMM leaders and frontline managers to identify specific team- and individual-level performance gaps Analyze data from the sales tech stack (e.g., Gong, Salesforce) to identify trends and inform targeted, strategic enablement interventions Demonstrate thought leadership by synthesizing business signals (e.g., pipeline health, conversion trends, segment performance, customer feedback) to surface performance gaps and learning opportunities Build and execute customized enablement plans (where needed) tied to measurable performance outcomes, not just training completion Coach frontline managers on how to drive, inspect, and reinforce performance within their teams Serve as the primary enablement point of contact for the COMM teams you support Design and deliver targeted training programs for COMM sales teams based on business needs and performance data Facilitate live and virtual sessions, including workshops, deal clinics, role plays, and practice forums focused on core sales skills (e.g., discovery, negotiation, objection handling, value selling, adoption, and renewal) Reinforce adoption of sales methodologies (e.g., MEDDICC), internal processes, and tools (e.g., Gong, Hub/ACE, Salesforce) that your stakeholders rely on to execute Act as a strategic feedback loop to Enablement, Product, and GTM Operations by sharing actionable insights from the field Recommend, iterate, and refine enablement programs (including onboarding) based on performance metrics, rep and manager feedback, and market or GTM changes Partner with Enablement Operations and analytics teams to track the impact of enablement initiatives on key KPIs (e.g., win rate, pipeline coverage, deal velocity, product adoption) Partner with the Global Enablement Program Manager for COMM, Product Marketing, Product, and GTM Operations to ensure GTM initiatives are supported with enablement programs that drive execution and adoption Collaborate with the global enablement program manager to design enablement plans, prioritize content needs, and provide clear recommendations that inform content development Work closely with fellow Enablement Business Partners to share best practices and ensure consistency in training and messaging across GTM functions Ensure training and enablement assets are aligned to current product messaging, ICP and segment motions, and GTM strategies for the teams you support Align with global enablement content, Product Marketing, and Ops teams to ensure enablement plans support launches, sales plays, and broader GTM campaigns Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Business, Marketing, Sales, or a related field 8+ years of experience in Mid-Market Sales, Sales Enablement, Sales Strategy, or Sales Leadership Experience delivering training - virtually or in person to a large group of stakeholders Experience with COMM sales motions, including high-velocity and volume-based strategies to drive product adoption and consumption in a SaaS environment Experience with COMM sales stages and methodologies (e.g., MEDDICC) and how to operationalize them through targeted enablement programs Experience influencing Sales leaders and driving behavior change through enablement programs Experience in enablement platform technologies including LMS such as Seismic as an example Preferred Experience designing and executing enablement programs tied to sales KPIs (pipeline generation, lead-to-opportunity conversion, win rates, quota attainment) Familiarity with performance coaching and behavior change strategies Prior experience in B2B SaaS or tech environments, especially with complex, enterprise-level sales Sales enablement, coaching, or training certifications (e.g., ATD, Challenger, MEDDIC) Ability to analyze performance data to identify enablement gaps and recommend interventions Experience leading cross-functional projects or mentoring junior team members Excellent communication skills - both verbal and written Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $132,700.00 - $206,800.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship o