Senior Content Designer (Teams)

<p><span><span><span>Come join our creative, can-do content design team </span><span>for</span><span> Microsoft Teams! </span><span>We’re</span><span> a team of end-user focused UX content designers </span><span>and</span><span> content strategists, and </span><span>we’re</span><span> looking for a versatile, tech-savvy content designer </span><span>to</span><span> join us in creating Microsoft Teams—and shaping the future of work for millions of people around the world, no big deal. </span></span><span><span>😊</span></span><span><span> </span></span><span> </span></span></p><p><span><span><span> </span></span><span> </span></span></p><p><span><span><span>Teams is Microsoft’s chat-based workspace offering</span><span>. </span><span>It’s</span><span> all the people, content, tools, and conversations you need to get work done in one place</span><span>—</span><span>a hub for teamwork. </span></span><span><span>Our </span><span>content design </span><span>work</span><span> for Teams includes user interface text, first-run experiences, in-product contextual </span><span>assistance</span><span> and notifications, </span><span>information architecture, user research</span><span>,</span><span> experimentation, help and support articles,</span><span> and more</span></span><span><span>. On a typical day in this role, you might: </span></span><span> </span></span></p><ul><li><span><span><span>Work with an interaction designer to craft copy for a user interaction flow.</span></span><span> </span></span></li><li><span><span><span>Do a terminology exploration for a new concept.</span></span><span> </span></span></li><li><span><span><span>Develop copy treatments for a user research study or in-product experiment.</span></span><span> </span></span></li><li><span><span><span>Bring your voice to a design critique of proposed features or scenarios.</span></span><span> </span></span></li><li><span><span><span>Draft a new entry for our term list and review with the team.</span></span><span> </span></span></li><li><span><span><span>Review customer comments and update copy to improve understanding.</span></span><span> </span></span></li><li><span><span><span>Evaluate accessibility of content and create screen reader-friendly copy.</span></span><span> </span></span></li><li><span><span><span>O</span><span>bserve a customer study.</span></span><span> </span></span></li><li><span><span><span>Contribute to content frameworks and guidelines to ensure consistency and quality.</span></span><span> </span></span></li></ul><p><span><span><span>And </span><span>you’ll</span><span> do it all </span><span>as a member of the</span><span> Microsoft Teams </span><span>d</span><span>esign studio, in partnership with our world-class designers, researchers, content creators, marketers, and engineering teams. </span><span>You’ll</span><span> create new product experiences, and your words will help customers learn, solve their problems, and get the most out of Microsoft Teams. </span></span><span> </span></span></p><p><span><span><span> </span></span><span> </span></span></p><p><span><span><span>You’ll</span><span> love this role if: </span></span><span> </span></span></p><ul><li><span><span><span>You’re</span><span> passionate about words, design, and technology. </span></span><span> </span></span></li><li><span><span><span>You know the names of a few parts of speech.</span></span><span> </span></span></li><li><span><span><span>You love a variety of writing challenges—from </span><span>teeny</span><span> mobile spaces to coherent cross-product flows</span></span><span>.</span></span></li><li><span><span><span>You dig digging into metrics and customer feedback.</span></span><span> </span></span></li><li><span><span><span>You thrive in creative, collaborative cultures, yet are disciplined, organized, and able to independently manage the details of your work.</span></span><span> </span></span></li><li><span><span><span>You’re</span><span> proactive about communicating priorities and trade-offs—and adjusting as you get feedback. </span></span><span> </span></span></li><li><span><span><span>You’re</span><span> self-aware, growth-minded, and composed. </span></span><span> </span></span></li><li><span><span><span>You understand the broader context of your work, and can always map your activities to both customer needs and business goals. </span></span><span> </span></span></li><li><span><span><span>Most of all, you care about the people who are using technology, and making their experiences better.  </span></span><span> </span></span></li></ul><p><span><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></span></p> <h3>Re