US Based Salary Range: 144,000 - 190,000 DOE

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

We are seeking a Principal Product Manager, CSR to lead the evolution of Bonterra’s Corporate Social Responsibility products. This role is for a product leader who is deeply customer-problem obsessed, technically fluent, and energized by how AI is reshaping product management and software development itself. 

You will own complex, high-leverage product areas that sit at the intersection of corporate customers, nonprofit partners, and end users. You will bring an AI-first lens to how products are conceived, built, and evolved - designing systems with great defaults, that learn from users, and that can be customized to meet the unique needs of each organization, without sacrificing scalability. 

This is not a role for someone who wants to ship features in isolation. This is a role for someone who wants to build durable platforms, make long-lasting technology decisions in partnership with engineering, and measurably improve outcomes for customers and the social good sector at large. 

In this role, you will: 

• Own the business and customer outcomes for a defined set of CSR product capabilities, with end-to-end accountability from discovery through delivery, adoption, and measurable business impact. 

• Set and execute product strategy for your portfolio, balancing customer value, platform scalability, and Bonterra’s growth objectives. 

•  Drive AI strategy for your product area, identifying where intelligence, automation, and adaptive systems can meaningfully improve outcomes for customers and internal teams. 

•  Operationalize AI responsibly, partnering with Engineering and Design to ship capabilities with strong defaults, clear user control, and trust-worthy behaviour. 

• Make durable, high-leverage product decisions in close partnership with Engineering, including difficult trade-offs between speed, quality, and long-term scalability. 

• Represent product leadership at a senior level, shaping how Bonterra invests in CSR technology and innovation. 

Responsibilities 

Product Strategy & Vision 

• Define and own the long-term product vision for key CSR capabilities, grounded in real customer problems and aligned with Bonterra’s mission and business objectives. 

• Apply an AI-native mindset to product strategy - using AI to accelerate discovery, synthesis, and decision-making, and designing AI-powered experiences that create meaningful customer value. 

• Identify where automation, intelligence, and adaptive systems can fundamentally change how CSR work is done, not just make existing workflows marginally better. 

Customer-Focused Discovery & Outcomes 

• Engage deeply with customers and users to understand their goals, constraints, and moments of friction—turning insight into clear product bets. 

• Define success in terms of outcomes (customer impact, adoption, business results), not just outputs. 

• Continuously validate that what we build delivers real value in the hands of customers, and course-correct quickly when it doesn’t. 

Technical & Platform Leadership 

• Partner closely with Engineering to make sound, scalable technology decisions that balance speed today with flexibility tomorrow. 

• Drive the design of systems that have strong defaults, learn over time, and support configuration and extensibility without becoming brittle or bespoke. 

• Translate complex technical concepts into clear product intent and trade-offs, enabling strong cross-functional alignment. 

Qualifications 

You are: 

• AI-native in your product practice – You actively use AI to think better, move faster, and expl