Senior Product Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...

Ford is #1 in commercial vehicles in North America and the #1 brand in Europe, but our services business is nascent – huge opportunity to build a new business/market leader.

Ford’s Telematics product is launched/has been in market for several years and is experiencing rapid growth, though there is still meaningful time/room to influence the overall strategy, features, and look/feel of the product and lead the team through a period of breakout growth.

Ford has embedded high-quality modems into all commercial vehicles since 2020 – creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current, aftermarket-hardware-based Telematics competitors.

What you'll do...

• Own an end-to-end vision, strategy, and roadmap for Safety and Security Experiences for Ford’s Telematics products, globally. Safety and Security includes ownership of: Vehicle Commands and Controls, Driver Behavior, Theft Alerts experiences, and more. Questions you’ll need to answer:

  • What do our commercial customers need? How does this vary by persona? By customer segment? By region?

  • How should these needs be met through in-vehicle, web and app features for Telematics?

  • How well are these customers served today by currently available offerings?

  • How can Ford differentiate and best serve our commercial customers?

• Set and drive the product roadmap to bring your vision to life, working with the engineering and design teams

• Partner with Telematics back-end product, engineering and design to understand what is possible from a data, controls, insights, etc. standpoint and to align on joint roadmaps to create novel, high-value features

• Partner with Product Marketing to assess and integrate 3rd party solutions when applicable

• Work with sales and marketing to ensure your products are commercially successful

  • Conduct primary research (interviews, surveys, attend trade shows, etc.)

  • Consolidate internal knowledge on the customer/prior products

  • Shadow the sales team to pull back knowledge from sales into the product/roadmap

  • Instrument the product to learn directly from use

• Report state out to and manage concerns of executive Ford stakeholders

You'll have...

• Bachelor's degree in Business or Engineering

• 7+ years as a product manager, having shipped successful products in the past, ideally

• in the B2B SaaS space and/or vehicle architecture products

• Track record of solving tough problems and delivering working solutions throughout career

• Demonstrated effectiveness in large, complex, highly matrixed organizations

• Passion for serving customers

Even better, you may have...

• Master's degree in Business or Engineering (ME, EE, MBA or equivalent)

• Experience working with / in businesses that utilize fleets of vehicles, specifically mixed fleets

• Experience working with data and products which leverage data

• Academic and/or work background in digital products for automotive

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service