Banquets and Conferences Set Up Manager - NCED Conference Center and Hotel

Job Description

The Conference Set-Up/Audio Visual Manager will coordinate all aspects of assigned bookings to include, but not limited to, AV needs, room set-ups, food & beverage, meeting materials, and rentals.

Job Responsibilities

• • Monitor banquet event orders to ensure information is up to date and accurate.
  • Inspect status of meeting or classroom set-ups to assure client requirements are met prior to the scheduled events.
  • During room inspection, assign staff to notify the appropriate departments for items, which may be missing from set-up instructions. Example: tables, skirting, water, A/V etc. Ensure that all items are followed up on.
  • Coordinate staff to assure changes to all meeting rooms or events are coordinated with the appropriate operating department.
  • Meet with the Client and verify that Audio Visual set-ups are correct and assign staff to assure they are. Assign staff to ask clients if there are any last-minute changes and to check with the Client throughout the day to assure expectations are met.
  • Ensure that all client and participants requests are handled with a sense of urgency.
  • Complete an inspection of all meeting and classrooms to monitor and verify requests and other needs are being met.
  • Attend weekly & daily BEO meeting to review any changes in upcoming programs or special events.
  • Use good judgment, common sense, and fairness in decisions with all team members.
  • Understands, follows, and enforces all Aramark and location policies and procedures.
  • Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion.
  • Ensures that all safety procedures are understood and followed to maintain a safe working environment, including the use of personal protective equipment.
  • Participation in all operational department meetings (daily operations meeting).
  • Review BEO’s for accuracy or discrepancies and assign tasks based on functions and events.

Qualifications

Bilingual Spanish & English speaking preferred but not required.

At least 3-5 years of relevant experience in the related field. 

Requires High School diploma or equivalent experience. Bachelor’s degree preferred.   

Must be able to work efficiently and independently 

Requires ability to solve unique and complex problems that have a broad impact on the business in both the short and long term.   

Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals.   

Excellent leadership and communication skills, assisting the team on inquiries and concerns, as well as resolving production complaints. 

Ability to respond quickly to changing demands.  

Strong customer service principles and practices are required. 

Must have the ability to influence without having direct authority.   

The ability to deal with internal and external stakeholders, to include various levels. 

#FS-200

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on