Manager, PSE

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

R&D Operations

Job Sub Function:

Clinical Trial Project Management

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Manager, PSE to be in Titusville, NJ.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Job Summary

The Manager, Patient & Site Engagement (PSE) is responsible for the execution of programmatic recruitment, retention, and engagement strategies. They will collaborate with local, site facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The PSE Manager will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.

You will be responsible for:

• Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or DEICT plan in partnership with regional and country teams.

• Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit-forpurpose plans and tactics. 

• Create site-facing materials and train site-facing teams throughout the end-to-end process.

• Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.

• Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.

• Train and support individual study teams across the Cross-TA portfolio’s in developing a diversity plan, ensuring equitable access to Janssen studies; contribute to protocol design to incorporate patient and site voice and local insight.

• Lead program-wide global Advisory patient councils.

• Map out data sources and partner organizations/suppliers that will help address DEICT recruitment challenges.

• Support building data-based CRM tool tracking site engagement metrics.

• Attend congresses to understand PSE landscape within the indication / TA.

• Mentor & support onboarding of new team members.

• Foster employee engagement, inclusion, and Credo Behaviors.

Qualifications/Requirements:

• BS degree or equivalent, preferred areas of study include Life Sciences (Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)

• Minimum of 6 years in Pharmaceutical, Healthcare or related industries.

• Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.  

• Experience in the following critical competencies is required: Analysis, Strategy Development & Execution, Customer & Market

• Knowledge, Medical Strategy, Digital Marketing Strategy & Execution.

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