Client Implementation Associate, Internship

Join a fast-growing SaaS scale-up and kickstart your career in client collaboration and project management 🚀

We are searching for a skilled Client Implementation Associate Intern eager to learn and make a difference for our clients. As a Client Implementation Associate Intern, you will work side by side with our Client Success & Implementation Managers to support them in collaboration with clients. You will learn to structure, communicate and project manage the process of bridging and facilitating complex knowledge and ideas from diverse stakeholders into solutions, which ultimately will lead to a personalized app and proposals for our clients.

We are already working with clients like Joe and the Juice, Reitan, Specsavers, Mercedes-Benz, Gina Tricot, Tiger of Sweden, Matas, Salling Group, COOP, Carlsberg, Tiger of Sweden, etc., which are amazing brands and proof of the quality and reputation of our product, service, and attention to detail that we always provide to our clients. Our clients are not just considered our customers, but we consider them our colleagues with whom we build strong and long-term relationships.

This is an exciting and transformative time to join Relesys, as we have just gone into a strategic partnership with the Private Equity fund, Copilot Capital, where the coming years will bring extensive growth and opportunities along the way. You get a unique opportunity to make a tremendous impact in taking your career, Relesys and our dear clients to the next level over the coming years - as we say it, joining a scale-up at this stage is a rare opportunity that is "once in a lifetime opportunity" 🤩

Responsibilities

Your role will include, but will not be limited to, responsibilities within the following:

• Assisting on projects about guiding customers in strategic communication and content strategy
• Assisting with tasks that involve cross-functional collaboration with internal departments such as the sales team, product team, development, and support
• Collaborate with team members to address ad-hoc tasks and project-related needs
• Support our Client Implementation Managers in coordinating project timelines, resources, and deliverables
• Assisting on projects about guiding customers in strategic communication and content strategy
• Assisting in testing the software solutions we are customizing for our clients
• Assist in preparing training materials and participating in client training sessions
• Provide administrative support for project documentation and stakeholder communication
• Assisting with tasks that involve cross-functional collaboration with internal departments such as the sales team, product team, development, and support
• Contribute to a positive team environment and assist in fostering client satisfaction

Who are you

• You are an organizer with a creative mind who loves structure and is eager to learn and develop
• You are not afraid to bring your ideas to the table and challenge the ordinary
• You are a team player, both on and off the field
• You have a strong work ethic with high-performance genes but are always humble
• You have experience and interest in communication, customer care, and project management (perhaps you are even interested in software and apps)
• You can work full-time during your internship
• You are perhaps studying for a degree in communication, project management, or IT. Ideally, you are at the end of your education as we hope to engage in a longterm collaboration after you finish your studies!
• You have impeccable Danish and English skills (both verbal and written) 🇩🇰 🇬🇧
• You are located in or near Copenhagen as this internship is on-site 
  

What we offer

• "Once in a lifetime" growth opportunity in an aspiring unicorn business that will 5x over the coming 4-5 years backed by the Private Equity fund, Copilot Capital
• Positive, collaborative, and supportive colleagues who wish you to succeed
• Opportunities for professional growth and development as we are growing towards becoming a unicorn business
• Lots of challenges and opportunities, with respect and flexibility for your education
• Targeted feedback and guidance from your mentor to further improve your skills
• Delicious lunch scheme with cake every Thursday 🥗
• Homemade buns every Wednesday made by our lovely Piccoline
• Free barista coffee, tea, and a fridge filled with soda
• Our stylish Nordhavn office, just 100 meters from Orientkaj Metro, offers easy access to public transport and stunning ocean views
• Thriving Culture Club that plans Friday bars, running club, Tuesda