GenAI Senior Product Analyst

GenAI Senior Product Analyst

Be part of something groundbreaking 

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.  

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.  

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you. 

Who we are 

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.  

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As a GenAI Product Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.  

How you will create impact:

As a GenAI Product Analyst at AIG, you will support the development and delivery of innovative AI solutions, helping AIG to become a leader in applying Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with the resources and support to explore fresh, creative approaches. With your expertise, we’ll transform how data drives innovation, creating smarter, more efficient, and personalized solutions that set new standards for the industry.

Your responsibilities include:

• Performing product performance baselining, articulating OKR’s and establishing product goals in relation to current performance.
• Advocating for customer needs in defining innovative digital solutions and product vision that drive business value
• Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development. 
• Driving prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities. Maintaining supporting documentation (e.g. feature lists, user stories, roadmaps).
• Providing insights and driving quant & qual analyzing on emerging trends in technology, products, markets and competitors to inform the product direction, priorities & roadmap.
• Acting as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions.
• Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
• Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
• Leading the development of business cases, operating plans, and proposals for new initiatives
• Communicate & monitor progress including regular KPI reporting

What is needed to be successful:

• Experience launching data-driven digital products (or feature releases) & articulating product vision and alignment with strategic goals.
• Track record conducting field / user research to validate user goals, frictions and behaviors. Experience using this data to inform feature prioritization in line with user needs, commercial and strategic priorities that drive value.
• Good understanding of LEAN and design thinking methodologies.
• Experience analyzing market and industry trends and conducting competitor analysis to inform product direction. Experience with appropriate analytics tools and methods required for analysis.
• You have supported or led sprint planning, developed epics & user stories and managed product backlog
• You are collaborative and have experience working with cross-functional product teams.
   You have experience with agile /scrum development methodologies
• Ability to excel in a fast-paced, service-oriented environment through excellent time management skills
• You are self-motivated with a strong capacity for independent initiative and creative problem