Administrative Assistant

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

So, who are we looking for?

People who “Own It” – Commitment to the customer, the company, and each other:
You are customer-focused with an eye for detail.
You are reliable.

People who “Can Do” – Our Attitude:
You are an innovative thinker pursuing continuous improvement.
You embrace teamwork.
You want to positively make an impact and open to change.

People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control.

You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.

And what will you do?

SUMMARY: Seated at the front desk, the Administrative Assistant will be responsible for first impressions with customers, internal and external, and all administration functions of front desk/office support to meet needs and demands of company. The individual must demonstrate a willingness to provide an excellent experience, seizing opportunities to create raving fans with every interaction.  The Administrative Assistant will work onsite from our Lowell, AR office.

 JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Operating a multi-line phone system, answering all calls to ensure customers speak to a live person, and are pleasantly greeted and transferred to correct person in a timely and accurate manner.

• Maintaining a professional, customer-focused first impression for all customers.

• Accurate and efficient keying of customer-related transactions.

• Managing office & breakroom supplies.
• Assisting with internal events planning, including Giving Back & Wellness.

• Timely and accurate administration functions supporting the needs of company and customers, including but not limited to: invoicing, unbilled route reports, processing RMA credits, daily sales, purchase requisition vouchers, receive and transfer coil inventory support, creating and documenting deposits; ingoing and outgoing mail / FedEx / UPS; storage and file maintenance of Bills of Lading; scanning and file maintenance     

• Supporting the needs of the company and customers through processing invoices, unbilled route reports, RMA credits, daily sales, and purchase requisition vouchers.

• Assisting with receiving and transferring coil inventory.

• Managing ingoing and outgoing mail and shipments.

• Managing storage and file maintenance.

• Knowing, understanding, and applying the company’s cash handling policy and CPU (customer pick-up) practices and procedures.

• Generating accurate and timely department reports weekly or monthly, as needed.

• Opening and closing of front office area for the day.

• Supporting payroll functions, as needed.

• Assisting in organizing and executing Giving Back and company events.

• Other duties and special projects as assigned. 

MINIMUM QUALIFICATIONS:

• Ability to handle multi-line phone system

• Ability to work within a team

• Ability to meet deadlines and work in a fast-paced environment with interruptions and prioritize duties

• Three or more years office/administration experience strongly preferred

• High school diploma or equivalent

• Bilingual English/Spanish preferred

• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”

  •  Own It – Commitment to customer, the company, and each other

  • Can Do – Pursuing continuous improvement

  • Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control

   

Physical Demands & Work Environment:
Work is perfo