Supervisor, Financial Services Operations (Remote, Texas)

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Supervisor, Financial Services Operations

Get To Know The Team:

As the Financial Services Operations Supervisor, you will be responsible for leading and developing a team of associate level transfer agency representatives responsible for delivery service excellence to our clients and their shareholders. Within the Transfer Agency, we provide back-office financial services to Mutual Fund Clients and their investors.  These services include establishing accounts, processing shareholder and broker/dealer trades, facilitating money movement between the fund and shareholders, completing analysis of fund and investor data, and more.

Why You Will Love It Here!

• Your Future: 401k Matching Program, Professional Development Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Promote a positive and collaborative environment where associates can thrive and do great work

• Be visible and accessible and offer support that strives to deliver a great work experience for our associates

• Prepare, coach and develop our talent enabling them to offer premier service to our customers and their shareholders

• Direct the day-to-day operational activities, ensuring our representatives achieve optimal performance levels supported by efficient and compliant operations. 

• Encourage, support, and mentor our employees using creative solutions to promote a positive work environment and high retention and employee satisfaction. 

• Provide frequent feedback and one on one interactions that help build talent and strengthen skills  

• Mentor and lead team members to achieve personal career and development goals within the position

• Monitor team goals and key performance measures and drive necessary adjustments to achieve target results

• Partner with associates, clients and colleagues to deliver a true center of excellence

What You Will Bring:

• High energy and enthusiasm with a passion for people leadership

• Experience in financial services operations  

• Bachelor’s degree or 2 years of related industry and leadership experience preferred

• Excellent attention to detail and accuracy and strong multi-tasking skills

• Computer experience (Word, Excel, Microsoft Outlook)

• Excellent Interpersonal and customer service skills

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

SS&C is an equal opportunity employer and values a diverse and inclusive workplace.  All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here.   SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.  If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.