Sr. Infrastructure & Operations Specialist

Reporting to the Director, IT Infrastructure, this position will be responsible for playing a crucial role in maintaining and enhancing our technological infrastructure, analyze infrastructure needs and provide technology solutions to meet business requirements.

 

As part of your specific responsibilities, you will:

• Administer and maintain backup solutions to ensure data integrity, availability, and efficient recovery processes.
• Monitor backup jobs, troubleshoot issues, and implement improvements to optimize backup performance.
• Oversee the configuration and administration of monitoring tools to ensure the proactive identification and resolution of system issues.
• Collaborate with relevant teams to fine-tune alert thresholds and response procedures.
• Manage and maintain SQL databases, including performance tuning, backups, and routine maintenance tasks.
• Provide timely and effective technical support to end-users, addressing system-related issues and ensuring a high level of customer satisfaction. Escalate and coordinate with other IT teams or vendors when necessary.
• Maintain detailed documentation for system configurations, procedures, and troubleshooting guidelines. Ensure documentation is up-to-date and accessible to relevant team members.
• Plan and execute system upgrades, including applying patches and updates to ensure systems are running on the latest versions.
• Collaborate with cross-functional teams to understand business needs and provide technical expertise.
• Communicate effectively with team members, management, and end-users.

  

The Requirements 

To meet the basic qualifications for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Sr. Infrastructure & Operations Specialist opportunity, you will have: 

 

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of hands-on experience in infrastructure technologies.
• Proven experience as a System Administrator, with a focus on server management, backup solutions, monitoring tools.
• Strong troubleshooting and problem-solving skills.
• Experience with automation tools and scripting languages.
• Excellent communication and interpersonal skills.
  • Support mission-critical application support with 24X7 service level commitment.
  • Assist with technical projects and system migration efforts.
  • Delivering operational excellence while working both independently and in a team environment.
  • Adjusting work schedule to accommodate unexpected changes.

 

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities. 

  

More Good Reasons to work for Par:  

  

Unique culture 

There is nothing ordinary about Par Pacific -- a niche player in the energy space that operates in logistically complex markets. And there's certainly nothing ordinary about Par Pacific people. We are driven, hardworking, entrepreneur-minded professionals that love to win. If that describes you, you'll fit right in. 

  

Location, location, location 

Because Par Pacific is in some of the most beautiful places throughout the country, our employees get to make these places their home and enrich their lives. The office where you'll work is in the CityCentre in Houston, Texas It's a vibrant area of the city with plenty of places for lunch or to wind down after work

  

Opportunistic growth strategy 

At Par Pacific, we look for operations with strong fundamentals and great employees who can move a business forward. Our management team has deep experience in the energy industry, as well as in leading mergers, acquisitions, and integrations of newly acquired companies. 

  

Excellent compensation 

In addition to a competitive salary, we offer a strong comprehensive benefits package that includes medical, dental and vision insurance; a robust allotment of paid time off; a 401(k) with company match; retirement savings plans; educational reimbursement; and more. 

  

Keys to Success 

We are looking for a highly motivated, self-starter with a positive attitude. Candidates should have a natural thirst for knowledge and curiosity to drive personal and professional development. 

  

The Company 

 

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. Par Pacific's strategy is to identify, acquire and operate energy and infrastructure businesses wit