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Welcome Services Concierge
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 30 Jun 2026
💰 $56,000/yr($36,000/yr – $56,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
- 1st Shift/earliest start time is 7:30am, latest end time is 6:00pm
- This is an on-site position at Saint Lukes Medical Center
Pay Range:
$18.85 - $28.30Acts as the first point of contact for patients by providing exceptional personalized service. This role will be knowledgeable in our safe care promise and visitor policy guidelines. Responsible for the smooth flow of patients and visitors both externally and internally.
Major Responsibilities:
- Successfully manage the first and last impressions of the facility
- Proactively approach, greet and acknowledge all in a friendly, professional manner and provide quick, responsive guest service
- Answer telephone and make calls to department, units and outside organizations as requested
- Successfully utilize the Epic system for appointment and patient look-up, input of transport requests
- Properly communicate with all departments and transport companies on behalf of patients/visitors
- Partner with all hospital staff
- Problem-s
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