Account Manager - Houston, TX

Position Summary

This position is a member of the Nufactor® Specialty Pharmacy Team. The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.

Essential Functions and Duties

• Promoting and selling Nufactor Specialty Pharmacy service offering to referring entities, primarily in the physician office setting.
• Generate patient referrals for the purpose of generating positive revenues for any Nufactor product offerings, primarily immune globulin and infliximab therapies.
• Conducts sales presentations and meetings in physician offices.
• Develops and implements territory strategies in conjunction with RVP of Sales and other team members.
• Act as a liaison between healthcare provider and Nufactor to improve, expedite, and facilitate patient safety and quality of care.
• Maintains up to date territory workbook.
• Effectively manages all internal and external communications.
• Maintain and enhance existing business relationships while identifying and developing new business opportunities for Nufactor® or FFF Enterprises, Inc.
• Attends local, regional and national events and tradeshows, as assigned.
• Collaborates with the FFF Representative in territory as appropriate.
• Gathers and disseminates new industry intelligence to the team.
• Continuously strive to improve processes, service quality to internal and external customers.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
• Displays dedication to position responsibilities and achieve assigned goals and objectives.
• Represents the Company in a professional manner and appearance at all times.
• Understands and carries out the Company’s purpose and its organizational values.
• Displays enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Works effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listens to and objectively consider ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables, and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title, or other respectful identifier, and; respects the diversity of our work force in actions, words, and deeds.
• Complies with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensures conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education, Knowledge, Skills and Experience

Required Education:

• High School diploma or equivalent; Bachelor’s Degree preferred.

Required Knowledge:

• Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyeliating Polyneuropathy and all other disease states treated with IG including Hemophilia.

Preferred Knowledge:

• Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.

Required Experience:

• Must have at least five (5) years’ experience in relative health care industry including management, sales, clinic services, or customer service Preferred Experience:

• Three (3) to five (5) years’ experience in similar chronic disorders is preferred.

Required Skills:

• Must have strong organizational skills

• Must have a detail orientation and the proven ability to prioritize work

• Must have effective verbal and written communication skills

• Must have the ability to work with limited supervision and as part of a team

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