Surgical Scheduler-Neurosurgery BWMC & UMMS

Under general supervision, schedules all division surgeries and incidental testing. Ensures that all primary care referrals are handled according to practice and payer guidelines. Ensures that referral and pre-authorization activities are undertaken in order to provide maximum patient and provider satisfaction and maximum reimbursement; and other duties as assigned.

Candidate must encompass the following Core Values:

• Patients first, together
• Always do the right thing
• Leave it better than you found it
• Drive at mastery

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• Two years related medical office experience
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and preauthorization.
• Knowledge of IDX or similar computerized billing system
• Knowledge of ICD-9 and CPT coding
• General understanding of back office operations
• Strong customer service skills
• PC proficiency
• Medical terminology preferred

Essential Functions

• Schedules surgical cases daily following specified clinical and time allocation guidelines via automated
  scheduling systems through telephone contact with physicians’ offices, fax, website retrieval, or
  personally with the physician and/or resident; uses manual systems in the event of automated
  system downtime
• Interprets clinical requirements to effectively manipulate the schedule continually to achieve
  optimum placement of cases, customer satisfaction, and accurate patient charging
• Collaborates daily with the appropriate Nursing personnel and respective staff to coordinate surgical
  schedule to provide optimum use of the operating rooms and facilities
• Proactively communicates with the appropriate staff regarding special requests for personnel,
  equipment and facilities; scheduling conflicts arising from resource requests are resolved with
  management staff to ensure resource availability and optimum use of the facilities before finalizing
  schedules