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Maintenance Supervisor

The Hershey Company
United Statesfull_timeVerifiedPosted 28 Apr 2025

About the role

Job Location: Memphis, TN

 

Summary:

At the Memphis plant, a high-speed complex environment that produces products such as Icebreaker Mints, Icebreaker Gum, and Good & Plenty Licorice, the Maintenance Supervisor will oversee all functions of the maintenance workforce. They will ensure that maintenance work is carried out safely and in a lean manner. The Supervisor will collaborate with key production personnel to implement and promote best practices in safety, quality, maintenance processes, reliability, troubleshooting, and root cause analysis within a three-shift, seven-day working environment.

 

This role requires close collaboration with various teams to establish value-added equipment care and preservation methods that enhance safety, quality, productivity, delivery, and cost-effectiveness.

 

Although this position is primarily a day shift role, the Maintenance Supervisor must be flexible regarding shift start and end times. They should also be available to work off-shifts and weekends, as well as attend meetings during off-shift hours when necessary to support the plant and manage maintenance functions.

 

 

In addition, the Maintenance Supervisor:

  • Manage the Hourly Maintenance Workforce:  Provide daily leadership to the hourly maintenance workforce including facilities.  Make individual job assignments and track the progress to completion.  Ensure the maintenance workforce is provided with information, tools, and direction to work safely and efficiently.  Ensure the workforce is provided with the time and tools needed to perform a quality job.  Ensure that the workforce follows all plant guidelines for Safety, Quality, GMPs, SAP PM processes, time confirmations, monthly meetings, and other procedures.
  • Manage employee maintenance functions and personnel as well as services and installations by outside contractors.
  • Foster or drive a reliability-centric culture mindset of asset preservation, loss elimination, uptime optimization and continuous improvement.
  • Monitors the plant CMMS:  Ensure all data collected by his or her employees is accurate and complete when entered into the SAP PM system.  Audits equipment BOM and PM work instructions for accuracy. Directs the activities of the Maintenance Planner/Scheduler to ensure all BOM’s and PM are updated, required PMs are completed as scheduled and plant backlog is properly managed.
  • Asset Reliability:  Ensure asset reliability through TPM, Lean, Autonomous Maintenance, Root Cause Analysis, and other reliability tools.  Partnering with the Reliability leads to drive out inefficiencies in the system to further increase productivity and reduce cost.
  • Business Unit Support:  Provide daily technical and troubleshooting expertise to the business units.
  • Mentorship:  Provide coaching, mentoring, and training for the personnel in the plant for developing strong mechanics, technicians, and machine operators capable of performing a high level of operational performance.
  • Continual Improvement Focus:  Directs, implements, and challenges the normal routines through continual improvement techniques to find more efficient processes, PMs, and structures to lower costs and increase performance.

 

Skills and Experience:

  • B.S. Degree in Asset Reliability or Engineering related field strongly preferred.
  • 5 years of related maintenance experience or manufacturing supervision required. 
  • Proficient in Lean Manufacturing principles such as Six Sigma, TPS, TPM, 5-S and other disciplines.
  • Fluent with Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), and Problem-Solving methods (5-Why, A3, 7-Step, 6W-2H).
  • Strong knowledge of SAP or other CMMS system.
  • Fluent with Microsoft suite (Word, Excel, Outlook).

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Company

The Hershey Company

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