Director of Quality – Integrated Solutions #REF2590V

Company Description

Elbit Systems of America is a leading provider of high-performance products, system solutions, and support services focusing on the defense, homeland security, commercial aviation, and medical instrumentation markets. With facilities throughout the United States, Elbit Systems of America is dedicated to supporting those who contribute daily to the safety and security of the United States. Elbit Systems of America, LLC is wholly owned by Elbit Systems Ltd. (NASDAQ: ESLT and TASE: ESLT), a global high technology company engaged in a wide range of programs for innovative defense and commercial applications. For additional information, visit: www.elbitsystems-us.com or follow us on X.

Job Description

Scope:  The Director of Quality provides leadership for Quality, Continuous Improvement and Lean Philosophies to the site leadership team, business units, and functional departments. Provide leadership in implementing Advanced Product Quality Planning and Production Part Approval as part of a comprehensive new product introduction process. Provide leadership to provide synergy with other sites within ESA for Process consistent Quality Management System, methodologies for measuring and improving customer satisfaction, continual improvement and Lean philosophies in support of the site strategic plan and objectives. Also establish the site Management System and appropriate 3rd party registrations.

Responsibilities & Tasks:

• Management System: Establish, implement, and maintain a Management System that meets the standards of ISO 9001, AS 9100 and CMMI:
  • Working with the Vice President of Quality establishes Quality Policy.
  • Working with the Vice President of Quality establishes Quality Objectives.
  • Define and implement the site Management Review process.
  • Establish other implementing processes, ensuring that they meet the requirements of CMMI, Level 3 where appropriate.
  • Provide resources and expertise in process documentation, measurement, and improvement.
  • Report on the effectiveness of the Management System to senior leadership.
  • Maintain registration to ISO 9001 and AS 9100.
  • Assist other managers with identifying and mapping the interactions of key business processes. 
  • Define and implement processes for continual improvement.
  • Provide information to site leadership on the effectiveness of the Management System.
• Continuous Improvement: Establish, implement, & maintain a systematic approach to process management and improvement. Promote continual improvement in all key business and site processes.
  • Act as Executive Champion for the following improvement activities:
    • Lean Six Sigma
    • Management System Development
    • Root Cause and Corrective Action
    • Internal Auditing Program
  • Support the Executive Champions of other improvement activities, including:
    • High Performance Work Organization (HPWO)
    • Program Management Center of Excellence (PMCOE)
    • Engineering Process Improvement (OPG)
  • Provide the necessary support to other improvement projects and activities.
• Customer Satisfaction: Establish and maintain measures of customer satisfaction.
  • Provide measurement and analysis of customer feedback and other customer satisfaction indicators to the ESA Business Units and site leadership for Management Reviews at the site and ESA levels.
  • Align metrics with Elbit Systems Group and with other ESA sites.
  • Ensure customer expectations are communicated throughout the organization.
  • Identify process improvement opportunities based on customer information.

• Lean Philosophies: Drive lean philosophies through the organization
  • Employ Value Stream Mapping to understand processes and eliminate waste.
  • Use 5S to provide standardization to the organization.
  • Assist operations in developing a visual factory.
  • Provide Leadership and Support for Kaizen Events. 
  • Implement statistical techniques to assure data analysis  

Qualifications

Knowledge, Skills, Abilities Required (Unique and Measurable)

• Excellent Written/Verbal communication.
• Trained in Facilitation skills.
• Experience with Supplier interaction.
• Ability to handle Customer interactions professionally.
• Participates in an External Quality Organization.
• Experience with Process Improvement programs.
• Experience with QC Tools.
• Experience with QM Tools.
• Embraces Teamwork structure.
• QMS Experience.
• Knowledge of SPC.
• Knowl