Manager, Business Development Representative (BDR) team

Netsmart is seeking a dynamic and results-driven Manager of Business Development Representatives (BDRs) to lead and mentor a high-performing team of 12 BDRs in our Kansas City office. This individual will be responsible for driving pipeline growth, optimizing outreach strategies, and fostering a culture of accountability and success. The ideal candidate has a proven track record of exceeding quotas, developing sales talent, and implementing data-driven strategies to maximize performance. If you thrive in a fast-paced environment and are passionate about building and leading top-tier sales teams, we want to hear from you!

Responsibilities

• Hire, onboard and cultivate talent that will be effective in the short-term BDR role but prepared for and capable of delivery in an expanded role inside Netsmart.

• Directly manage individual business development representatives responsible for inbound lead follow-up, tradeshow/conference pre and post promotion, and owning named accounts for outbound prospecting

• Regularly monitor team’s pipeline production and conduct pipeline health reviews

• Coach team on calling, follow-up, nurturing and relationship building strategies through the teach, demonstrate, inspect model.

• Work closely with solution marketing, business unit and client organization to develop call guides, talking points, objection handling and qualification criteria

• Report regularly to the program’s leaders, client organization leaders and other company executives on team performance

• Create an environment of teamwork and continuous improvement

• Work across the matrix to collaborate with the business, unit, client organization and marketing

• Analyze and act on feedback from sales on the quality of leads

Qualifications
Required

• Bachelor's degree or equivalent relevant work experience

• At least 5 years of BDR or similar inside sales role, preferably at a technology company

• At least 2 years people management experience

• Full sales cycle experience complete with recycled and reconstituted opportunity nurturing

• Thrive in a fast-paced, dynamic, matrix-managed environment where ambiguity is common and individual initiative is critical

• Exercise relationship management skills with ability to build rapport, influence and deepen relationships with stakeholders

• Possess excellent communication skills, high energy, and a passion for results 

• Self-motivated, hard-working individual committed to their own success

• Tenacity to drive results while working in collaboration with other teams within marketing and across the matrix

• Confidence and professionalism are a must, coupled with an open mind and a hunger for personal and professional growth

• Proficient with Microsoft Office applications including Outlook, Word, and Excel

• Experience with CRM, preferably Salesforce.com

Preferred

• Healthcare industry experience in human services and/or post-acute

• Experience with a marketing automation platform (Marketo) and/or sales automation (SalesLoft)

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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