Revenue Manager I

Holiday Inn Club Vacations looks for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.

The Revenue Manager I fills a pivotal role in the execution of strategic Inventory Management practices that supports the needs of Sales & Marketing and maximizes the use of Owner, Club and Developer inventory. This individual will implement an effective revenue/yield approach that encompass all facets of pricing, arrival, demand analysis, yield management, market segmentation, selling strategies and tactics to provide the optimal business mix and achievement of business unit goals and KPI’s for a portfolio of 2 resorts.

ESSENTIAL DUTIES: 

• Forecasting – Leverage market knowledge and available market data combined with current and historical booking activity/pace to produce a weekly short term (90-day) and monthly long term (2 year) forecast of Owner/Member, Marketing and Rental arrival and occupancy. Rental performance by market segment to include occupancy, ADR, revenue, and RevPar. Provide supporting quantitative and qualitative documentation on forecast methodology that gives context to anticipated performance as well as critical analysis on variances to budget, prior year and prior forecast.
• Market Analysis & Pricing/Yielding – Serve as market expert for all assigned properties by conducting extensive research and analysis on competition, market demand, regional/seasonal/competitive influences, group performance, price sensitivity by market segment, and reservation costs across multiple sales channels. Utilize key findings to develop an effective pricing strategy that produces the maximum RevPar by maintain competitiveness within the market and quickly adjusting to changing environments. Conduct displacement analysis of group business to determine potential impact to RevPar and business mix goals. Work with sales team on contracting rates and creating promotions for wholesale partners. Maintain special program offers for Club Members to incentivize higher utilization over time periods of concern.
• Strategy Meetings – Host bi-weekly/monthly meetings with partners and stakeholders to present trends, month-end results, forecast expectations and variance analysis. Strategize with demand generating business units on offers and campaigns that will result in higher occupancy, revenues and ultimately achievement of business goals. Provide critical analysis on effectiveness of such campaigns throughout and at the close of each effort.
• Inventory Management – Consistently evaluate inventory allocations to promote maximum use and implement effective yielding tactics to ensure utilization of various segments supports business goals. Gather and analyze appropriate data to develop inventory cede and bulk deposits that balance Exchange provider needs with Owner, Member and Rental demand.

REQUIREMENTS:

• Bachelor’s Degree or 4 year equivalent preferred
• Revenue Management experience including Revenue Manager, Analyst or Coordinator in hotel or timeshare segment preferred
• Other relevant experience includes management level Inventory Control, Front Desk or Reservations within the travel industry
• Should possess a basic understanding of yield management
• Proficiency with Microsoft Excel and Excel based forecasts required
• Experience with price shopping tools such as Rate360 or OTA Insight
• Progressive professional growth track record
• Very detail oriented and results driven
• Must be self-sufficient and a self-starter
• Ability to handle multiple tasks and balance priorities
• Should possess a natural curiosity to understand the “why” behind business performance
• Demonstrated ability to make strategic decisions upon further analysis
• Ability to work closely within a collaborative team environment and as an individual with minimal supervision