New Business Account Handler

From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. 

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for a New Business Account Handler to join our growing Private Clients team - The role will be office based, with hybrid working options available. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport new clients and working closely with local teams, introducers and Directors to achieve objectives.
 

About you:

• You will have experience developing and building relationships with Private or HNW Clients, Insurers and colleagues across other divisions

• You must have a passion for excellent customer service and winning new clients

• You will have experience in negotiating terms and premiums with insurers

• You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for to drive the best possible outcome

• You are willing to learn, as every day will be different

• You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities

Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:

• 25 days holiday (plus bank holidays), increasing through length of service

• A set of core benefits, designed with your health and financial protection in mind:

  • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen

  • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury

  • Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025

  • Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits

• Access to a host of lifestyle and financial benefits that you can choose from:

  • Discounts on gym membership across the UK

  • Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase

  • Access to discounted personal health policies – Critical illness, private medical, dental plans

  • A range of insurance products available commission free, including home, motor, travel and specialist vehicles

  • Access to hundreds of high-street retailer discounts

  • Employee Assistance Programme (EAP) to support employees outside of work

Our Culture: People First

We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in:

•    An employee-ownership model 
•    Aligned external investors
•    The trust and integrity born of friendship
•    Expertise
•    Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business control