Jobs and Careers

Principal Technical Consultant, Professional Services

Remote, United States, United States, United StatesRemotefull_timeVerifiedPosted 28 Sept 2025

💰 $178,000/yr($160,000/yr – $178,000/yr)

About the role

Title: Principal Technical Consultant, Professional Services Location: USA, Remote EGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTEEgnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

The primary set of responsibilities for the Egnyte Professional Services team is to ensure the successful and seamless move of our customers’ unstructured data to the Egnyte Cloud File System, along with the right access and permissions. In addition, integration with supported third-party applications, and configuration of their domain to maximize their leverage of Egnyte’s Collaborate, Secure & Govern, and AI pillars. WHAT YOU’LL DO:

Execute complex, multi-phase, data migration projects involving hundreds of terabytes, ensuring successful customer deployment and adoption of Egnyte solutions
Operate as an Egnyte Platform expert with specific and detailed knowledge of the platform across its Collaborate, Secure & Govern, and AI pillars
Act as a liaison between customers and internal teams for monitoring, reporting and primary troubleshooting of migration jobs, authentication, permissions, and usage of the Egnyte Desktop application
Engage with customers and internal teams to provide status and escalate issues
Multi-task and manage multiple projects with strict deadlines
Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).

YOUR QUALIFICATIONS:

Strong technical skills that cover four or more of the following areas:

Software Installation and troubleshooting skills
Data and Permission migration tools
Virtualization experience (VMWare, Hyper-V)
Windows/Linux Server operating systems
Execute and monitor scripts (Python, SQL, PowerShell)
Good understanding of Microsoft Active Directory, Azure AD, SSO

Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
Experience leading and mentoring other consultants
Extensive Public Cloud experience, with additional experience migrating data and permissions being a major plus
Extensive experience in Customer Facing implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.
Excellent customer engagement and strong communication skills.
Attention to detail; adapt to process in a quick changing environment; proactive problem solver
Bachelor’s degree in computer science, or a related technical discipline
12+ years of relevant technical function experience

COMPENSATION:

Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $160k - $178k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS: