Specialist-Registration I-Float PRN
Indiana University HealthAbout the role
Schedule: Monday–Friday, 8:00 AM – 4:30 PM up to 16 hours per week. This role is not eligible for benefits.
Location: Outpatient Offices (must be flexible to work in multiple locations)
About the Role
We are seeking a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed. Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.
Key Responsibilities
- Facilitate patient flow from entry to destination in a timely, professional manner
- Obtain and verify financial and demographic information for accurate billing and clinical outcomes
- Schedule appointments and procedures
- Interview patients for medical information and explain charges and policies
- Validate and enter charges into appropriate systems; collect necessary payments
- Answer incoming calls and direct patients and visitors appropriately
Top Skills Needed for Success
- Customer Service
- Team Player
- Positive Attitude
- Compassion
- Healthcare experience
Culture
This role supports short-staffed clinics, requiring flexibility and adaptability.
Training & Success
- Initial training onsite with experienced team members
- Expected to work independently within 3 months
Qualifications
- High School Diploma/GED required
- Prefer relevant experience in a healthcare setting
- Ability to learn and retain medical coding (ICD-10, CPT) preferred
- Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
- Basic proficiency in MS Office (Word, PowerPoint, Excel)
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