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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

If you want to make a difference, Rite Aid is the right place.

While Rite Aid is big, it still feels small — you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.

Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of ’whole health for life’ for communities around our country.

And that makes the biggest difference of all.

Job Summary

The primary purpose of this position is to investigate and mitigate root causes of internal, external, operational, and vendor related shrink on the retail and pharmacy sides of the business in the stores/geographic area assigned. The role will work closing with the Region Asset Protection Leader and the Security Operations Center to build and resolve cases (e.g., conduct interviews, gather evidence).

Responsibilities

• Lead and oversee investigations within assigned markets and partner with Region Asset Protection Leader to investigate incidents to a successful conclusion through the identification and prosecution of offenders

• Prevent internal losses by coaching and providing feedback to store associates on executing internal controls and creating/executing external theft strategies and tactics. Assist in the training of store associates on company policies and procedures, as well as shrink management tactics, while maintaining the Shrink Awareness Board as directed by the Regional Asset Protection Leader

• Conduct inventory management investigations using cycle count reporting, Shrink by Item reporting, Shrink Scorecard, and other key performance indicator analytics to diagnose the root cause of operational shrink opportunities in the replenishment, damage and outdate, hazardous waste, and store to store transfer processes, and partner with store management to address

• Conduct Asset Protection program audits to assess store operations, internal/vendor controls, and external strategy effectiveness as directed by the Regional Asset Protection Leader, and partner with store management to address any areas of non-compliance or liability

• Observe, investigate, and deter criminal acts in assigned store location(s). Document instances of theft and collaborate with the Security Operations Center and Regional Asset Protection Leader to build and resolve cases (e.g., conduct interviews, gather evidence). Provide evidence to local, state, or federal law enforcement and collaborate as required.

• Collect, analyze, and monitor intelligence through networking with state and local associations as well as computer-based programs and skills.

• Partner with law enforcement at local, state, and federal levels to identify, investigate, and prosecute external theft offenders.

• Provide high levels of service to all customers while walking the floor, coach service associates on the utilization of the control register and maintaining high greet levels, and ensure timely service of any locking fixtures, such as glass cases, acrylic boxes, and other product protection solutions

• Identify and develop strategies to reduce criminal theft activity. Educate our Rite Aid community and our law enforcement partners by delivering organized retail crime training.

• shoplifters to a successful conclusion. Maintain a communication network that allows the flow of investigative information pertaining to e-Commerce fencing of stolen goods.

• Assist stores and field AP staff in identifying organized external theft activity, and work with them to develop proactive controls and training to prevent theft.

• Respond to critical incidents and assist with corresponding investigations.

• Identify, evaluate and investigate incidents involving serial burglary, robbery and major fraud.

• Assist division with community outreach activities and initiatives.

Qualifications

EDUCATION REQUIREMENTS

Education Level

Area of Specialization (Marketing, Finance